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McGrath Honda of Elgin - Service Center

Elgin, IL

4.8
731 Reviews

731 Reviews of McGrath Honda of Elgin - Service Center

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March 18, 2021

Gerardo was polite and helpful. He explained everything in detail and made sure I was comfortable every step of the way. It was a very pleasant experience. More

by cgrasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Mar 22, 2021 -

McGrath Honda of Elgin responded

Cgrasser, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Mcgrath Honda

March 18, 2021

Monika was very friendly and immediately took my information and worked to get my issued fixed quickly. She did an excellent job making sure the work was completed correctly. More

by C & B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika
Mar 22, 2021 -

McGrath Honda of Elgin responded

C & B, thank you for taking the time to leave us feedback about your experience with us. Was there anything that we could have done differently to make for a 5- star experience?

March 18, 2021

The service department is always run efficiently by a friendly and helpful staff. My car was delivered on-time in great condition. McGrath is always a an easy service stop More

by TongPro@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
March 17, 2021

Jerry Nepermann does an excellent job as a service advisor. I said what I needed to say in the first sentence. Forcing me to type more is pain and good way to have me delete your email. More

by jdbradburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
March 14, 2021

I mainly deal with Chris Houlis for any work that needs to be done on my vehicle and he has always been excellent. I was not pleased with the sales department. More

by Kathy Ream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not recall their names
March 12, 2021

Always keep me informed about progress on repairs. Always let me know when something needs attention or car is due for maintenance. All service consultants are courteous. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niko Nieves
March 11, 2021

Very good service, always letting you know what's wrong with your vehicle. Took my car in for a couple of recalls and all were taken care of as promised. More

by mstrfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
March 10, 2021

McGrath is a first class dealership. Clean and McGrath is a first class dealership. Clean and efficient. Friendly staff. Performed all work in a timely manner. I would recommend them to anyone More

by Pguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
March 09, 2021

Always a pleasant experience at McGrath. Got a winter special at a decent price. Will need to return for a new battery soon. As always, good work More

by shrakegm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Vazquez
March 09, 2021

Jerry was a pleasure to work with. He was "Johnny on the spot" willing to help, guide and keep me well informed throughout the whole experience. More

by C & B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
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