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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
756 Reviews

756 Reviews of McGrath Honda of Elgin - Service Center

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April 17, 2021

We will never buy a car from McGrath Honda. We bought our recent Honda from Brilliance Honda in Crystal Lake. The McGrath service department is excellent. Jerry and Chris run an effective team. More

by Dawn the therapist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammed Hussain
Apr 19, 2021 -

McGrath Honda of Elgin responded

Here at Mcgrath Honda, we strive for excellence, and are disappointed to hear that you received anything less. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 16, 2021

Monika is great. Easygoing, knowledgeable and friendly. She explained what maintenance was due on my car and didn't pressure me to get it all done at once. I appreciate that! I go out of my way to go to More

by MARY ANN SCHMIDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika
Apr 19, 2021 -

McGrath Honda of Elgin responded

Mary Ann Schmidt, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! We look forward to your next visit! Take care!

April 15, 2021

Easy scheduling. Quick response. Friendly service. Prompt service. Easy checkout. Comfortable waiting area. Professional explanation. Quote options for future repairs. Complimentary car wash. Overall outstan More

by hollyrpayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
Apr 17, 2021 -

McGrath Honda of Elgin responded

Hi Hollyrpayne, thank you so much for your positive comments about Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2021

Have been taking my odyssey here and now my Honda CR-V and all the service advisors have always been very professional, friendly and seem very knowledgeable. More

by whale.suzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Nieves
Apr 17, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2021

When I called about my car’s problem they were able to schedule an appointment on the same day. The service department responded quickly to my questions More

by lvarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Pena
Apr 15, 2021 -

McGrath Honda of Elgin responded

Lvarela, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

April 12, 2021

Gerardo sharif did a excellent job he explained every service that was performed in my car he took the time to show me everything in my car More

by Nestorvarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
April 10, 2021

I have been well taken care of every time I have visited this facility. This past visit, Nico was very helpful and went out of his way to make my service visit extraordinary. More

by d_calderon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico
Apr 13, 2021 -

McGrath Honda of Elgin responded

Hi D_calderon, thank you for taking the time to leave a review for us at Mcgrath Honda. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 09, 2021

I like the many waiting areas. Nice to be able to have some distance between customers. I’m also happy this dealership is located near my house. It was the initial reason I purchased my car there. It’s More

by CB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Apr 13, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

April 07, 2021

Prompt, thorough and friendly service. Couldn't be more pleased. Big difference from my experience with a different dealer. I plan to switch to McGrath Honda for all my service needs. Thanks. More

by stanley_ng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
Apr 13, 2021 -

McGrath Honda of Elgin responded

Stanley_ng, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2021

Prompt, service-oriented, and detailed. Malia was excellent at providing an in-depth look into what my vehicle needed. They even provided the shuttle to get lunch nearby. More

by Armando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia Vazquez
Apr 07, 2021 -

McGrath Honda of Elgin responded

Hi Armando, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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