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756 Reviews of McGrath Honda of Elgin - Service Center
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April 28, 2021
Took longer than expected but there was a computer issue. I was compensated for my extra time which was unexpected. Thanks! Service was friendly and professional. I was compensated for my extra time which was unexpected. Thanks! Service was friendly and professional. More
by odiseus
Employees Worked With
guillermo
April 25, 2021
Nico stayed with the problem all the way until it was resolved. He and the service tech had never seen this kind of problem before but, through great effort figured it out and solved it. Job well done resolved. He and the service tech had never seen this kind of problem before but, through great effort figured it out and solved it. Job well done More
by Csingle960
Employees Worked With
Nico
April 25, 2021
Jason was excellent. From my initial phone conversation to set up my appointment, to walking me to my vehicle and even taking the number card from my car, he did an excellent job. I will continue to use y to set up my appointment, to walking me to my vehicle and even taking the number card from my car, he did an excellent job. I will continue to use your service department. They do a great job. Thanks again! More
by wharkin
Employees Worked With
Jason
April 25, 2021
As Usual...Jerry was AWESOME.Jerry always takes time to As Usual...Jerry was AWESOME. Jerry always takes time to ensure I'm well informed about the services being done. I always recommend my friends and As Usual...Jerry was AWESOME. Jerry always takes time to ensure I'm well informed about the services being done. I always recommend my friends and family to go to McGrath Honda. More
by anelr2k
Employees Worked With
Jerry!!!! :), Bruce Breckenfelder
April 24, 2021
The service was great. This was my first time being serviced at McGrath. Everyone was very helpful and explained where I needed to go and what I needed to do. My car was done early and they provided serviced at McGrath. Everyone was very helpful and explained where I needed to go and what I needed to do. My car was done early and they provided a loaner for the day. More
by jankees
Employees Worked With
Riyhann Priester
April 23, 2021
Brian Couture was a absolute joy to work with. My issue was out of the ordinary and he delivered extraordinary service McGrath would be proud was out of the ordinary and he delivered extraordinary service McGrath would be proud More
by gregoryfitzgerald
Employees Worked With
Bryan Couture
April 22, 2021
Service Consultant and the lady who checked out the loaner were both very helpful. He asked follow up questions about the problem and I was in and out in 15 minutes. loaner were both very helpful. He asked follow up questions about the problem and I was in and out in 15 minutes. More
by russkemp
April 22, 2021
Rep Niko was incredibly professional, helped stay in budget with discounts on major service and had fixed a problem tire at no cost. He went above and beyond. Job well done! budget with discounts on major service and had fixed a problem tire at no cost. He went above and beyond. Job well done! More
by Slspfleming
Employees Worked With
Niko was the customer rep that did outstanding job, Bruce Breckenfelder
April 20, 2021
Excellent customer service. Jason and an associate helped expedite my car’s needed services to accommodate my schedule and offered the shuttle service. Thank you very much! expedite my car’s needed services to accommodate my schedule and offered the shuttle service. Thank you very much! More
by Pilot
Employees Worked With
Jason Goldman
