McGrath Honda of Elgin - Service Center

The service department is excellent. The waiting area was spacious and most comfortable. And my car was ready earlier than what I was told. I like that! Thank you. was spacious and most comfortable. And my car was ready earlier than what I was told. I like that! Thank you. More

Bruce was very courteous and friendly. Explained repair necessary but was not pushy and accepted my decision w/class. I was impressed with the service Department in general. necessary but was not pushy and accepted my decision w/class. I was impressed with the service Department in general. More

Service consultant is always friendly weather he is helping or a co-worker is assisting me. He did assist me in looking up possible answers for making a spare key for a make and model suv that is no lo helping or a co-worker is assisting me. He did assist me in looking up possible answers for making a spare key for a make and model suv that is no longer being made More

Costumer service is great. (Jason) He explaines everything what I need to know anojt my service hos recommendations were good and The attention to his clients are exceptional everything what I need to know anojt my service hos recommendations were good and The attention to his clients are exceptional More

From the time I called and talked to Niko about the problem with my tire, he helped me calm down and made me feel like he really cared about me and my car. He could have given me an appointment for the problem with my tire, he helped me calm down and made me feel like he really cared about me and my car. He could have given me an appointment for the that day but told me it would take a couple of hours so I chose to wait until the following day. From the moment I arrived, he was so comforting and helpful explaining everything to me and showing me where I could wait to have my car fixed. He came several times to inform me about the process and the time element. Because my car was still under warranty, he told me the new tire would not cost me anything. How great was that! After it was ready to go, I ask if I could have him help me with some of the car's amenities. He sat in the passenger seat and showed me how to do various things on the car. He was really exceptionally helpful and knowledgable about my Honda Fit. I really appreciate everything he did to help me with my car. More

Service department was great. Attentive and promised to complete work as fast as possible which they exceeded. Super experience all around from greeting to completion. complete work as fast as possible which they exceeded. Super experience all around from greeting to completion. More

Your workers are pleasant and attentive to details. It's a pleasure to have them work on my Honda. They are truly professionals who seems to like their jobs! Imagine that, in this day and age. a pleasure to have them work on my Honda. They are truly professionals who seems to like their jobs! Imagine that, in this day and age. More

Due to covid things have changed. But the service department is great as usual. Miss the cookies they used to have though. Forgot my service advisors name, but he was very friendly and did a great jo department is great as usual. Miss the cookies they used to have though. Forgot my service advisors name, but he was very friendly and did a great job. More

The customer service was great and the service I got done was done well. I couldn't of ask for a better experience. Everyone was friendly. was done well. I couldn't of ask for a better experience. Everyone was friendly. More

The service at McGrath has been personalized and excellent since I started with my first McGrath Honda in 1997. That is why I jus bought by 2021 CRV at McGrath. Jerry Nepperman in the service is my excellent since I started with my first McGrath Honda in 1997. That is why I jus bought by 2021 CRV at McGrath. Jerry Nepperman in the service is my guy to go to0. Sheki Buba was excellent and very accommodating with the purchasing of the new CRV. More