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756 Reviews of McGrath Honda of Elgin - Service Center
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June 01, 2021
Molina was my service rep that greeted me at the door. She even helped me sync my phone to my truck. Molina was very personable. She was honest with her response's, not like she was reading them. I door. She even helped me sync my phone to my truck. Molina was very personable. She was honest with her response's, not like she was reading them. I believed her! Molina was sincere. I had a very good feeling when I left the dealership. I love my Ridgeline truck! It is the best vehicle I have owned. More
by PHILLIPS
Employees Worked With
Molina/ Service Dept.., Bruce Breckenfelder
May 29, 2021
I use McGrath to service my CRV and each time have been greeted by a friendly agent who handles my transaction and thoroughly explains everything to me. . greeted by a friendly agent who handles my transaction and thoroughly explains everything to me. . More
by EMB
Employees Worked With
Bruce Breckenfelder
May 26, 2021
Jerry Napermann is the reason I continue to come back to McGrath. His Superior Costumer service is beyond expectations Communication is outstanding always from Jerry McGrath. His Superior Costumer service is beyond expectations Communication is outstanding always from Jerry More
by gregoryfitzgerald
Employees Worked With
Jerry Napermann
May 26, 2021
Friendly, knowledgeable, and proficient.And I resent Friendly, knowledgeable, and proficient. And I resent having to use up to 25 words to describe my experience when I can do so in 3 Friendly, knowledgeable, and proficient. And I resent having to use up to 25 words to describe my experience when I can do so in 3 More
by J5PETRIK
Employees Worked With
Ray, Bruce Breckenfelder
May 23, 2021
The team at this honda is amazing. I will never go anywhere else. The service they go above and beyond. They listen to concern and deliver. anywhere else. The service they go above and beyond. They listen to concern and deliver. More
by Setara.Sous
Employees Worked With
Bruce Breckenfelder
May 21, 2021
It was very easy to get an appointment. The service writer was very attentive and understood why I was requesting service (fuel pump recall). The service writer offered me a shuttle ride home or an op writer was very attentive and understood why I was requesting service (fuel pump recall). The service writer offered me a shuttle ride home or an opportunity to wait. I decided to wait and the repair was done in a reasonable amount of time. This service visit was a pleasant experience. More
by acw02
Employees Worked With
Bruce Breckenfelder
May 19, 2021
Melia was very nice and courteous with a friendly customer service attitude. She promptly checked us in for our service appointment and even got a loaner car for convenience. customer service attitude. She promptly checked us in for our service appointment and even got a loaner car for convenience. More
by Sharingan3
Employees Worked With
Amelia Vasquez
May 15, 2021
The service advisor did a good job. My CRV was brought in for routine maintenance minder service B. The service advisor resolved an issue with a “low tire pressure” alert. in for routine maintenance minder service B. The service advisor resolved an issue with a “low tire pressure” alert. More
by springbo
Employees Worked With
Malia Vazquez
May 15, 2021
The service call was timely, The service report was reviewed with me so I knew what had been done. I was very satisfied with the overall experience. reviewed with me so I knew what had been done. I was very satisfied with the overall experience. More
by Dhmjem
Employees Worked With
Nicholas Nieves, J. Elischer
