McGrath Honda of Elgin - Service Center

Friendly, knowledgeable, and proficient.And I resent Friendly, knowledgeable, and proficient. And I resent having to use up to 25 words to describe my experience when I can do so in 3 Friendly, knowledgeable, and proficient. And I resent having to use up to 25 words to describe my experience when I can do so in 3 More

The team at this honda is amazing. I will never go anywhere else. The service they go above and beyond. They listen to concern and deliver. anywhere else. The service they go above and beyond. They listen to concern and deliver. More

It was very easy to get an appointment. The service writer was very attentive and understood why I was requesting service (fuel pump recall). The service writer offered me a shuttle ride home or an op writer was very attentive and understood why I was requesting service (fuel pump recall). The service writer offered me a shuttle ride home or an opportunity to wait. I decided to wait and the repair was done in a reasonable amount of time. This service visit was a pleasant experience. More

Melia was very nice and courteous with a friendly customer service attitude. She promptly checked us in for our service appointment and even got a loaner car for convenience. customer service attitude. She promptly checked us in for our service appointment and even got a loaner car for convenience. More

The service advisor did a good job. My CRV was brought in for routine maintenance minder service B. The service advisor resolved an issue with a “low tire pressure” alert. in for routine maintenance minder service B. The service advisor resolved an issue with a “low tire pressure” alert. More

The service call was timely, The service report was reviewed with me so I knew what had been done. I was very satisfied with the overall experience. reviewed with me so I knew what had been done. I was very satisfied with the overall experience. More

The service department is excellent. The waiting area was spacious and most comfortable. And my car was ready earlier than what I was told. I like that! Thank you. was spacious and most comfortable. And my car was ready earlier than what I was told. I like that! Thank you. More

Bruce was very courteous and friendly. Explained repair necessary but was not pushy and accepted my decision w/class. I was impressed with the service Department in general. necessary but was not pushy and accepted my decision w/class. I was impressed with the service Department in general. More

Service consultant is always friendly weather he is helping or a co-worker is assisting me. He did assist me in looking up possible answers for making a spare key for a make and model suv that is no lo helping or a co-worker is assisting me. He did assist me in looking up possible answers for making a spare key for a make and model suv that is no longer being made More

Costumer service is great. (Jason) He explaines everything what I need to know anojt my service hos recommendations were good and The attention to his clients are exceptional everything what I need to know anojt my service hos recommendations were good and The attention to his clients are exceptional More