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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
756 Reviews

756 Reviews of McGrath Honda of Elgin - Service Center

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July 10, 2021

It was a pleasure talking to GerardoGood advisor to work It was a pleasure talking to Gerardo Good advisor to work with Straight answers. Great service, beginning to end Thank you Why do you need 25 wor More

by Fahrad2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Jul 15, 2021 -

McGrath Honda of Elgin responded

Fahrad2011, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

July 10, 2021

The service was excellent and Monika was very helpful. The only recommendation would be a quicker response to phone call messages. I did appreciate the initial email with the diagnostic information. More

by dclavelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Krysinska , Bruce Breckenfelder
Jul 15, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

July 09, 2021

Monika Krysinska was very friendly and took the time to listen to my concerns regarding the service scheduled to be done. She contacted me and reviewed what was going to be done after the inspection. She More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Krysinska
Jul 15, 2021 -

McGrath Honda of Elgin responded

Randy, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2021

Monika in the Service department was professional and competent. She made sure I was kept in the loop. I also needed legacy information about a previous recall repair and she investigated and provided me More

by Besquared2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jul 15, 2021 -

McGrath Honda of Elgin responded

Hi Besquared2, thank you so much for your positive comments about Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 05, 2021

Jerry Nepperman is the best service writer rep. at McGrath Honda. He has always provided outstanding communication and service on our Honda CRFV for several years. More

by rickpayne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepperman
Jul 10, 2021 -

McGrath Honda of Elgin responded

Hi Rickpayne1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 02, 2021

have been happy at McGrath nice prople friendly xxxxx have been happy at McGrath nice prople friendly xxxxx cxxxc cccccccc ccccc cccccccccc. Vvv cccc bbbbb nbvvvv nbb bbb hbbb nbbh hhbh hhhh hbhhb bhbb More

by linholly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Keysunska, Bruce Breckenfelder
Jul 05, 2021 -

McGrath Honda of Elgin responded

Linholly, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

July 02, 2021

Quick, friendly, excellent service. The sales rep was very personable and listened carefully to what I had to see. Everything was so organized and efficiently done for check in. More

by Lvucic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jul 05, 2021 -

McGrath Honda of Elgin responded

Hi Lvucic! We're so happy we were able to help you out! We hope to see you soon!

July 02, 2021

My service visit was on time and was completed in time My service visit was on time and was completed in time promised More

by walterwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
June 28, 2021

I have always had good experiences with the service department at this dealership. Gerardo was excellent in explaining the process and he was friendly and shared a couple of tips to update my GPS More

by gloriaellis847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gerardo,sharif
June 27, 2021

I always have courteous service. Every person in the service department is efficient, knowledgeable and friendly. More

by LMcMorris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Pena
Jun 28, 2021 -

McGrath Honda of Elgin responded

Hi Lmcmorris, thank you so much for your positive comments about Mcgrath Honda! We look forward to your next visit! Take care!

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