732 Reviews of McGrath Honda of Elgin - Service Center
Very thorough, very helpful, very professional and very knowledgeable. My car was completed when they said it would be. Overall it was a very pleasant experience. knowledgeable. My car was completed when they said it would be. Overall it was a very pleasant experience. More
They were very thorough on everything they did. The oil change and tire rotation Included so many other auto checks, air filters cabin filter trans fluid brakes and so on. change and tire rotation Included so many other auto checks, air filters cabin filter trans fluid brakes and so on. More
I am a LOYAL Honda customer and owned a CRV2002 with I am a LOYAL Honda customer and owned a CRV2002 with 227,357 miles on it. This "baby" is keeping me going on the road safe and sound. Granting that I am a LOYAL Honda customer and owned a CRV2002 with 227,357 miles on it. This "baby" is keeping me going on the road safe and sound. Granting that this car had some major repair done, it is still in good shape physically. I am thanking and very please with the service that your service department has been giving since the very beginning I've owned this CAR. Your service department, Chris Houlis and the technician (don't know his name) and Brian C.(during Chris absence), has been performing an excellent service to my car. All your staff at the service department has been friendly and professional. Thank you for the services rendered to my car and Blessings to everyone.. With gratitude, GONIE. More
Monica was very courteous and knowledgeable,. and so was the technician, F. Santamaria who did the repairs on my CRV. Highly recommend both of them. did not work with Bruce Breckenfelder the technician, F. Santamaria who did the repairs on my CRV. Highly recommend both of them. did not work with Bruce Breckenfelder More
We have always had a pleasant experience here. Everyone we've ever dealt with has been extremely friendly and knowledgeable. We have trust in this location and will continue to bring our vehicle here when we've ever dealt with has been extremely friendly and knowledgeable. We have trust in this location and will continue to bring our vehicle here when needed. Thank you for a wonderful experience. More
The service that I received on my wife's Honda Pilot was excellent. The service representative was very courteous and knowledgeable. He explained everything and answered all of my questions. The work was excellent. The service representative was very courteous and knowledgeable. He explained everything and answered all of my questions. The work was performed correctly. More
Molina was my service rep that greeted me at the door. She even helped me sync my phone to my truck. Molina was very personable. She was honest with her response's, not like she was reading them. I door. She even helped me sync my phone to my truck. Molina was very personable. She was honest with her response's, not like she was reading them. I believed her! Molina was sincere. I had a very good feeling when I left the dealership. I love my Ridgeline truck! It is the best vehicle I have owned. More
I use McGrath to service my CRV and each time have been greeted by a friendly agent who handles my transaction and thoroughly explains everything to me. . greeted by a friendly agent who handles my transaction and thoroughly explains everything to me. . More
Jerry Napermann is the reason I continue to come back to McGrath. His Superior Costumer service is beyond expectations Communication is outstanding always from Jerry McGrath. His Superior Costumer service is beyond expectations Communication is outstanding always from Jerry More