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McGrath Honda of Elgin - Service Center

Elgin, IL

4.8
732 Reviews

732 Reviews of McGrath Honda of Elgin - Service Center

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June 18, 2021

Very thorough, very helpful, very professional and very knowledgeable. My car was completed when they said it would be. Overall it was a very pleasant experience. More

by San3606
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia , Bruce Breckenfelder
June 15, 2021

They were very thorough on everything they did. The oil change and tire rotation Included so many other auto checks, air filters cabin filter trans fluid brakes and so on. More

by Ldelk8895
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
June 11, 2021

I am a LOYAL Honda customer and owned a CRV2002 with I am a LOYAL Honda customer and owned a CRV2002 with 227,357 miles on it. This "baby" is keeping me going on the road safe and sound. Granting that More

by gonie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Houlis
Jun 14, 2021 -

McGrath Honda of Elgin responded

Gonie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 09, 2021

Monica was very courteous and knowledgeable,. and so was the technician, F. Santamaria who did the repairs on my CRV. Highly recommend both of them. did not work with Bruce Breckenfelder More

by schmauderer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jun 14, 2021 -

McGrath Honda of Elgin responded

Schmauderer, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

June 08, 2021

We have always had a pleasant experience here. Everyone we've ever dealt with has been extremely friendly and knowledgeable. We have trust in this location and will continue to bring our vehicle here when More

by Matkat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jun 14, 2021 -

McGrath Honda of Elgin responded

Matkat, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2021

The service that I received on my wife's Honda Pilot was excellent. The service representative was very courteous and knowledgeable. He explained everything and answered all of my questions. The work was More

by ze8411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jun 09, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2021

They were awesome when I brought my car in for service. Jason was fantastic. He solved problems and made my service go smoothly. Thank you More

by fgreising
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service
Jun 09, 2021 -

McGrath Honda of Elgin responded

Fgreising, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda. If you have any further questions, please give us a call. We're always happy to help!

June 01, 2021

Molina was my service rep that greeted me at the door. She even helped me sync my phone to my truck. Molina was very personable. She was honest with her response's, not like she was reading them. I More

by PHILLIPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molina/ Service Dept.., Bruce Breckenfelder
May 29, 2021

I use McGrath to service my CRV and each time have been greeted by a friendly agent who handles my transaction and thoroughly explains everything to me. . More

by EMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jun 01, 2021 -

McGrath Honda of Elgin responded

Emb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda. We hope to be of service to you again in the future. Best wishes, Mcgrath Honda

May 26, 2021

Jerry Napermann is the reason I continue to come back to McGrath. His Superior Costumer service is beyond expectations Communication is outstanding always from Jerry More

by gregoryfitzgerald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Napermann
May 27, 2021 -

McGrath Honda of Elgin responded

Gregoryfitzgerald, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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