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756 Reviews of McGrath Honda of Elgin - Service Center
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September 14, 2021
Great customer service ! I bought my new 2021 Honda CRV a few months ago and appreciate the two free oil changes that came along with it. I have recommended McGrath Honda to many of my family and friends.! few months ago and appreciate the two free oil changes that came along with it. I have recommended McGrath Honda to many of my family and friends.! More
by Jackie Gillespie-Stokland
Employees Worked With
George
September 04, 2021
On this appointment I needed some periodic maintenance, a tire rotation. As always, my long-time Service Advisor, Jerry Nepermann, handled everything like clockwork, including recommendations for service nee tire rotation. As always, my long-time Service Advisor, Jerry Nepermann, handled everything like clockwork, including recommendations for service needed in the future to keep our Honda FIT running well and safely. He is a trustworthy professional for small and big jobs! Ron, Hanover Park More
by Ron - Hanover Park
Employees Worked With
Jerry Nepermann
August 31, 2021
Friendly, professional and timely service. A real pleasure to work with. The device agent and mechanic were very proactive and provided clear explanations and excellent service. pleasure to work with. The device agent and mechanic were very proactive and provided clear explanations and excellent service. More
by Ron Priegnitz
Employees Worked With
Jason and Brian, Bruce Breckenfelder, Dan Cashen
August 25, 2021
Ray Pena and James in garage were great. The problem was my IPhone and not the car computer. James tried several things and I was able to make the correction necessary. my IPhone and not the car computer. James tried several things and I was able to make the correction necessary. More
by Dawn the therapist
Employees Worked With
Ray Pena and James in the garage, Bruce Breckenfelder
August 25, 2021
Please be careful at this dealer. I went to this dealer for a tire rotation, the car was presented to me as finished however I noticed that they did not do their job. Prior to the rotation I have marked th for a tire rotation, the car was presented to me as finished however I noticed that they did not do their job. Prior to the rotation I have marked the tires, the markings were still in the same spots(on the same sides). I have done this due to the last time that also not rotating my tires although I have paid for the service. I told a person this finding and they told me that I am wrong, and that I’ll need to pay for this service again. Once showed they pictures they finally did their job. My husband has a Toyota and has never ran into these issues at his dealership. More
by brm
Employees Worked With
Honda employee
August 18, 2021
We dropped off our CRV for service a little after 7 AM. Monika went over what was needed and gave us an estimated pick up time. After breakfast and some shopping, we pick up our vehicle and went on with Monika went over what was needed and gave us an estimated pick up time. After breakfast and some shopping, we pick up our vehicle and went on with our day. Perfect. More
by bjparillini
Employees Worked With
Monika Krysinska
August 14, 2021
We always get curtious and efficient service when we bring our vehicles in for service as well as when we've come in to purchase a vehicle. bring our vehicles in for service as well as when we've come in to purchase a vehicle. More
by CLR
Employees Worked With
Jerry Nepermann, Bruce Breckenfelder
