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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
756 Reviews

756 Reviews of McGrath Honda of Elgin - Service Center

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October 08, 2021

Great service team! They keep you informed and make sure they answer all your questions. More

by GinaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry, Chris and Gerardo , Bruce Breckenfelder
October 06, 2021

Great work and great team. Very helpful and knowledgeable. Very attentive, friendly and professional. A winning combination. More

by Steelerfan1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
October 05, 2021

Everyone was very helpful and supportive every step of the way through the process. Would definitely recommend to anyone looking to purchase. More

by salemc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheki Biba
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Customer Service Rep, Jerry, was outstanding. Professional, courteous, knowledgeable. Kept me informed on the status of my vehicle and wait time. . More

by glmckinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
September 28, 2021

Appointment made online, confirmed immediately. New vehicle oil change & tire rotation completed in timely manner while waiting. Requested car wash also done. Enjoyed complimentary cup of coffee, too! More

by Laureme
Recommend Dealer
Yes
Employees Worked With
Guillermo Delatorre, c. Taylor
September 26, 2021

McGrath has excellent service representatives especially Jerry Nepperman. He is knowledgeable, competent, friendly, and professional- an asset to the organization. More

by wolf1969
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepperman- service
September 26, 2021

I purchased my car from this dealership years ago and the service back then was very good. I’ve always brought my car to the dealership for service and because of the quality of work , Ive had only routine More

by belcrowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
September 24, 2021

Nice waiting area. Jerry is great. Wait a little long for just an oil change. More

by ChuckieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
September 17, 2021

Managers are very polite and professional, did their work on time as they promised. Bless America and people here, with love from Kazakhstan! More

by Temirlan Mukashev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Sep 22, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2021

Gerardo Sharif provided efficient, informative service. He kept me well informed and explained each service provided. More

by skreiser
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Sep 22, 2021 -

McGrath Honda of Elgin responded

Skreiser, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! We look forward to your next visit! Take care!

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