McGrath Honda of Elgin - Service Center

Great service from a very professional service department. Every detail was attended to with a smile. department. Every detail was attended to with a smile. More

Jason was great and really is only one I want to deal with. He treated me with great respect and was easy to deal with. He listened to my problem and knew how to handle it. with. He treated me with great respect and was easy to deal with. He listened to my problem and knew how to handle it. More

Courteous, prompt at getting to me, Jerry was quite knowledgeable and very friendly, easy to talk with. Went out of his way to explain additional work that I was going to have to bring my car back in f knowledgeable and very friendly, easy to talk with. Went out of his way to explain additional work that I was going to have to bring my car back in for. More

Once again, Jerry Nepermann - my Service Advisor of many years - arranged a "red carpet" appointment for me for service for our 2013 Honda Civic LX. Periodic transmission fluid change service will help keep years - arranged a "red carpet" appointment for me for service for our 2013 Honda Civic LX. Periodic transmission fluid change service will help keep our Civic running smoothly for years to come. Knowing from experience that Honda makes reliable, long lasting transmissions (and engines) gives us confidence for the future. Also on this appointment, as always, the professional Technician gave our Civic the visual Multipoint Inspection of many components to make sure everything is working well, and to advise of any future service that will be needed later. Jerry is very familiar with our car's service history, and in a proactive, clear way explains upcoming service needed. He tells me what service he would have done if he was the driver of our car! He has never prescribed unneeded service, including having service done earlier than necessary. I have found Jerry to be totally trustworthy. To me, he is the face of Honda quality service. More

Very professional and easy to work with. Values my time and needs. I would recommend. A+++!!! and needs. I would recommend. A+++!!! More

I always get great service from the employees at McGrath Honda in Elgin thank you for arguing people who care. Honda in Elgin thank you for arguing people who care. More

Very customer friendly always a pleasant experience. Thank you for caring about your customers experience. Thank you for caring about your customers experience. More

My appointment was with Roberto Vasquez, When I arrived, My appointment was with Roberto Vasquez, When I arrived, he was busy on the phone with another client but Austin Becker helped out right away, he My appointment was with Roberto Vasquez, When I arrived, he was busy on the phone with another client but Austin Becker helped out right away, he started my paper work, etc. He was very nice and friendly, Both consultants were very helpful. Thank you for good service. More

I was impressed with the service department. I most likely have a small leak on my transmission housing. They cleaned up the housing, shiny clean, and told me to keep an eye on. I thought this was an likely have a small leak on my transmission housing. They cleaned up the housing, shiny clean, and told me to keep an eye on. I thought this was an honest approach, and not a story that this is a serious problem and a horrid disaster of it were no fixed immediately. I am eighty and had countless cars in my life, and my dad had many trucks in his business and I did simple maintenance on them. the service team was a young man and a young lady. If I were not pleased I would let you know. More

Service dept is excellent. Finance dept suck’s Salesman was good. Elgin Honda was where I bought. City McGrath treated me very well when my transmission failed on expressway in chicago. The Ho Salesman was good. Elgin Honda was where I bought. City McGrath treated me very well when my transmission failed on expressway in chicago. The Honda roadside assistance did not come thru. More