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This rating includes all service center reviews, with more weight given to recent reviews.
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732 Reviews of McGrath Honda of Elgin - Service Center
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September 28, 2021
Appointment made online, confirmed immediately. New vehicle oil change & tire rotation completed in timely manner while waiting. Requested car wash also done. Enjoyed complimentary cup of coffee, too! vehicle oil change & tire rotation completed in timely manner while waiting. Requested car wash also done. Enjoyed complimentary cup of coffee, too! More
by Laureme
Employees Worked With
Guillermo Delatorre, c. Taylor
September 26, 2021
McGrath has excellent service representatives especially Jerry Nepperman. He is knowledgeable, competent, friendly, and professional- an asset to the organization. Jerry Nepperman. He is knowledgeable, competent, friendly, and professional- an asset to the organization. More
by wolf1969
Employees Worked With
Jerry Nepperman- service
September 26, 2021
I purchased my car from this dealership years ago and the service back then was very good. I’ve always brought my car to the dealership for service and because of the quality of work , Ive had only routine service back then was very good. I’ve always brought my car to the dealership for service and because of the quality of work , Ive had only routine maintenance required on my car. The service reps always reviews any issue with my car before the work is completed More
by belcrowe
Employees Worked With
Bruce Breckenfelder
September 17, 2021
Managers are very polite and professional, did their work on time as they promised. Bless America and people here, with love from Kazakhstan! on time as they promised. Bless America and people here, with love from Kazakhstan! More
by Temirlan Mukashev
Employees Worked With
Bruce Breckenfelder
September 14, 2021
Great customer service ! I bought my new 2021 Honda CRV a few months ago and appreciate the two free oil changes that came along with it. I have recommended McGrath Honda to many of my family and friends.! few months ago and appreciate the two free oil changes that came along with it. I have recommended McGrath Honda to many of my family and friends.! More
by Jackie Gillespie-Stokland
Employees Worked With
George
September 04, 2021
On this appointment I needed some periodic maintenance, a tire rotation. As always, my long-time Service Advisor, Jerry Nepermann, handled everything like clockwork, including recommendations for service nee tire rotation. As always, my long-time Service Advisor, Jerry Nepermann, handled everything like clockwork, including recommendations for service needed in the future to keep our Honda FIT running well and safely. He is a trustworthy professional for small and big jobs! Ron, Hanover Park More
by Ron - Hanover Park
Employees Worked With
Jerry Nepermann
August 31, 2021
Friendly, professional and timely service. A real pleasure to work with. The device agent and mechanic were very proactive and provided clear explanations and excellent service. pleasure to work with. The device agent and mechanic were very proactive and provided clear explanations and excellent service. More
by Ron Priegnitz
Employees Worked With
Jason and Brian, Bruce Breckenfelder, Dan Cashen
