McGrath Honda of Elgin - Service Center

Ray Pena was attentive to the several questions that I had for this visit. All questions answered satisfactorily! Thank you. had for this visit. All questions answered satisfactorily! Thank you. More

Had to take my car in for a factory recall. They finished it in one day and provided me with a loaner while they worked on it. They fixed everything and the car was washed and cleaned when they ret finished it in one day and provided me with a loaner while they worked on it. They fixed everything and the car was washed and cleaned when they returned it to me. Very good experience. More

I always have consistently great customer service from the Service Dept.. Very friendly and courteous team to deal with. the Service Dept.. Very friendly and courteous team to deal with. More

Good value for an oil change, ease of scheduling appointment, excellent advisor and quick checkout. appointment, excellent advisor and quick checkout. More

Gerardo was a professional and provided me with excellent service. I will definitely be back for service. I was in Montana a few days ago and was at a dealership there and decided I wanted McGrath to do th service. I will definitely be back for service. I was in Montana a few days ago and was at a dealership there and decided I wanted McGrath to do the service, so I waited until I returned home. More

Great service from a very professional service department. Every detail was attended to with a smile. department. Every detail was attended to with a smile. More

Jason was great and really is only one I want to deal with. He treated me with great respect and was easy to deal with. He listened to my problem and knew how to handle it. with. He treated me with great respect and was easy to deal with. He listened to my problem and knew how to handle it. More

Courteous, prompt at getting to me, Jerry was quite knowledgeable and very friendly, easy to talk with. Went out of his way to explain additional work that I was going to have to bring my car back in f knowledgeable and very friendly, easy to talk with. Went out of his way to explain additional work that I was going to have to bring my car back in for. More

Once again, Jerry Nepermann - my Service Advisor of many years - arranged a "red carpet" appointment for me for service for our 2013 Honda Civic LX. Periodic transmission fluid change service will help keep years - arranged a "red carpet" appointment for me for service for our 2013 Honda Civic LX. Periodic transmission fluid change service will help keep our Civic running smoothly for years to come. Knowing from experience that Honda makes reliable, long lasting transmissions (and engines) gives us confidence for the future. Also on this appointment, as always, the professional Technician gave our Civic the visual Multipoint Inspection of many components to make sure everything is working well, and to advise of any future service that will be needed later. Jerry is very familiar with our car's service history, and in a proactive, clear way explains upcoming service needed. He tells me what service he would have done if he was the driver of our car! He has never prescribed unneeded service, including having service done earlier than necessary. I have found Jerry to be totally trustworthy. To me, he is the face of Honda quality service. More

Very professional and easy to work with. Values my time and needs. I would recommend. A+++!!! and needs. I would recommend. A+++!!! More