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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
758 Reviews

758 Reviews of McGrath Honda of Elgin - Service Center

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March 31, 2022

The Service I had was done in a timely manner. There is a Comfortable waiting area. More

by Sjr614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Apr 06, 2022 -

McGrath Honda of Elgin responded

Sjr614, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

March 31, 2022

Service writer Jerry Nepermann was most helpful in identifying and resolving a very difficult mechanical problem with our Honda CRV. More

by rickpayne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Apr 06, 2022 -

McGrath Honda of Elgin responded

Hi Rickpayne1, we are very happy to have provided you with such a positive experience! We hope to see you soon!

March 30, 2022

Oil change that is all I came in for was an oil change kind of silly to ask for 15 words More

by mchmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Apr 06, 2022 -

McGrath Honda of Elgin responded

Mchmi, we are glad we could help! We look forward to your next visit! Take care!

March 28, 2022

Your service reps are courteous and thorough, and I am always pleased with the maintenance work performed on my car; never a problem in three years. More

by Linda_hawkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with a Bruce, my service rep was Jason. He was excellent.
Apr 06, 2022 -

McGrath Honda of Elgin responded

Linda_hawkins, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

March 28, 2022

They were Efficient and friendly. They did a good job on my car! No complaints More

by Theunbreakable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Eling, Bruce Breckenfelder
Apr 06, 2022 -

McGrath Honda of Elgin responded

Hi Theunbreakable! We're so happy we were able to help you out! We hope to see you soon!

March 27, 2022

Very clean everyone very friendly and helpful I will continue going there for my service More

by amyrood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris from service was awesome 5stars
Mar 30, 2022 -

McGrath Honda of Elgin responded

Hi Amyrood, we are very happy to have provided you with such a positive experience! We hope to see you soon!

March 26, 2022

Excellent experience. The service took about an hour. Everything was fine, and I appreciated th car wash! The Service Advisor was Monika Krysinska. I don't know who Bruce More

by j.nemedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Mar 30, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 25, 2022

Pleasant. Reliable. Very helpful. Lost my Husband from Covid in April of 2020. Ron made my first visit by myself uneventful. He took right over and guided m More

by Meceda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron, Bruce Breckenfelder
Mar 30, 2022 -

McGrath Honda of Elgin responded

Hi Meceda, we are very happy to have provided you with such a positive experience! We hope to see you soon!

March 15, 2022

The service dept got me in and out quickly. The car wash was up & running. That is appreciated very much! More

by Kdulgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Mar 23, 2022 -

McGrath Honda of Elgin responded

We appreciate your positive review about your recent experience with us!

March 09, 2022

My service advisor was Monika Krysinska. She went above and beyond to provide excellent service. We had lost a set of keys to the car and she found them in the car, when it was in for serv More

by cnewman54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Krysinska
Mar 15, 2022 -

McGrath Honda of Elgin responded

Cnewman54, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda. We look forward to your next visit! Take care!

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