Back

McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
758 Reviews

758 Reviews of McGrath Honda of Elgin - Service Center

Sort by
June 09, 2022

Clean and orderly establishment. Very nice waiting room with Newsmax TV and cookies and coffee More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Jun 21, 2022 -

McGrath Honda of Elgin responded

Hi David, we are very happy to have provided you with such a positive experience!

June 03, 2022

Good friendly service. Not pushy regarding recommended service. Fairly quick turnaround. Would recommend this dealership for any service. More

by Mark P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Jun 09, 2022 -

McGrath Honda of Elgin responded

Hi Mark P, we are very happy to have provided you with such a positive experience!

May 27, 2022

Luis was friendly and not pushy in trying to get me to have repairs done . I also like d that he walked me to my car when it was ready. More

by ktwzlr
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Martinez
Jun 01, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2022

We have had excellent experiences with dealer service centers in the past that established our trust over time. We don't have the relationship yet with McGrath so we're still skeptical over what services More

by mrkp1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
Jun 01, 2022 -

McGrath Honda of Elgin responded

Mrkp1121, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

May 24, 2022

They were friendly, the service was quick and leaving and picking up the car after service was easy. More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Bruce Breckenfelder
May 25, 2022 -

McGrath Honda of Elgin responded

Nicole, Thank you for taking the time to leave us some feedback. We appreciate the opportunity to earn your business.

May 23, 2022

As usual it was a great experience and Jerry was so helpful getting my car serviced.. More

by agraff13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann, Bruce Breckenfelder
May 23, 2022 -

agraff13 responded

Job well done.

Jun 01, 2022 -

McGrath Honda of Elgin responded

Hi Agraff13, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Gerardo was a very good customer service representative. I waited for my oil service and I was pleasantly surprised that it didn't take more than an hour. Gerardo thoroughly went over everything they checke More

by lardebduff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
May 17, 2022 -

McGrath Honda of Elgin responded

Lardebduff, we are glad we could help!

May 11, 2022

The advisor, Gerardo Sharif, was very courteous. He was also extremely thorough and professional in explaining the work that was needed and what my options were for my vehicle. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
May 17, 2022 -

McGrath Honda of Elgin responded

Hi Randy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022

Mcgrath honda is always consitant with service experience. I always use Jerry as my service adviser for my two Hondas. More

by Avpate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry in service, Michael Malak, Greg Domaszewski, Ken Ugo
May 17, 2022 -

McGrath Honda of Elgin responded

Avpate, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

May 04, 2022

Very clean. Very nice. Makes you comfortable to be there. Staff is super nice and offers you courtesy car as you wait. More

by Ciwasyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monika krysinska, Michael Malak
May 06, 2022 -

McGrath Honda of Elgin responded

Ciwasyk, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

...
31
...