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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
783 Reviews

783 Reviews of McGrath Honda of Elgin - Service Center

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August 18, 2022

Service agents and techs resolved my problems and got me back on the road as promised. I am a regular customer and would give McGrath Honda service my highest recommendation. More

by Pjhilbrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Aug 18, 2022 -

Pjhilbrich responded

Thanks so much for your good work. Not too common these days, but you guys continue to deliver. Thanks again.

August 12, 2022

When I pulled in I was glad to see that Jerry Nepermann would be my service consultant. As in prior experiences with Jerry he was friendly, courteous, and professional as we discussed my service needs. J More

by craigmcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
July 28, 2022

Monica could not have been more helpful. Excellent communications while waiting and very pleasant to deal with. More

by shirley.swain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Jul 30, 2022 -

McGrath Honda of Elgin responded

Shirley.swain, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda.

July 25, 2022

Courteous and knowledgeable communications with Jason. Work on my 2020 Honda CR-V completed in a timely manner. More

by tls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was Jason in Service, Bruce Breckenfelder
Jul 30, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2022

My last visit was outstanding, Daniel Zapeda was very professional and because of Daniel I will continue to bring my vehicle to Elgin Honda. I also want to say that I’ve never seen a cleaner service depa More

by K9gman58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Zapeda
Jul 27, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2022

It is the best so far, Monica is approachable and knows about her job well. More

by Drei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica, Jerry Nepermann
Jul 27, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

July 19, 2022

The Elgin dealership is very accommodating and professional. They are always there for their customers. They are always more than willing to go above and beyond in terms of service. More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
Jul 27, 2022 -

McGrath Honda of Elgin responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

July 18, 2022

Professional and polite, I felt assured throughout the service that my car was in the best hands. Still drives like the day I picked it up from the lot. More

by Joshua von Rohr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Varela
Jul 27, 2022 -

McGrath Honda of Elgin responded

Joshua Von Rohr, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! We hope to see you soon!

July 17, 2022

The process to schedule service was excellent. It let me see available times so I could schedule around my work schedule. Once I was at the dealership, the process was excellent and my service t More

by Celeste_lapinskas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Krysinska
Jul 27, 2022 -

McGrath Honda of Elgin responded

Celeste_lapinskas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda.

July 16, 2022

Jerry Nepermann has been excellent to work with getting my vehicles serviced ASAP and a please to deal with More

by Dougjr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Jul 27, 2022 -

McGrath Honda of Elgin responded

Dougjr, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

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