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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
778 Reviews

778 Reviews of McGrath Honda of Elgin - Service Center

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September 02, 2022

Always very polite and helpful They explain everything Easy to make An appointment They are very thorough More

by deborah5322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 21, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

August 31, 2022

Maintenance service done timely and at estimated cost. Having service done here for years, I am confident it’s done right. When additional work turned up to be done, they gave me a courtesy lift home and More

by Clutch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Becker
Sep 03, 2022 -

McGrath Honda of Elgin responded

Clutch, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

August 26, 2022

Old faces, new faces, service personal did the the job they have been trained to do and they did it well. McGrath Elgin or St Charles are the only Honda dealerships I will deal with and have delt with for More

by theschnarrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann, Monika Krysinska, Dan McCormick, Darek Smorczewski
Sep 01, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 19, 2022

Very organized. Check-in for appointment and service levels were excellent. Comfortable waiting area and car wash was a nice extra. We intend to make McGrath Honda o More

by wrfester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Krysinska
Aug 23, 2022 -

McGrath Honda of Elgin responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 24, 2022 -

McGrath Honda of Elgin responded

Wrfester, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 18, 2022

Great service with Gerardo Sharif. Excellent communications while i waited. Very pleasant to deal with. More

by roboent82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo Sharif
Aug 24, 2022 -

McGrath Honda of Elgin responded

Hi Roboent82, we are very happy to have provided you with such a positive experience!

August 18, 2022

Service agents and techs resolved my problems and got me back on the road as promised. I am a regular customer and would give McGrath Honda service my highest recommendation. More

by Pjhilbrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerardo
Aug 18, 2022 -

Pjhilbrich responded

Thanks so much for your good work. Not too common these days, but you guys continue to deliver. Thanks again.

August 12, 2022

When I pulled in I was glad to see that Jerry Nepermann would be my service consultant. As in prior experiences with Jerry he was friendly, courteous, and professional as we discussed my service needs. J More

by craigmcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
July 28, 2022

Monica could not have been more helpful. Excellent communications while waiting and very pleasant to deal with. More

by shirley.swain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Jul 30, 2022 -

McGrath Honda of Elgin responded

Shirley.swain, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mcgrath Honda.

July 25, 2022

Courteous and knowledgeable communications with Jason. Work on my 2020 Honda CR-V completed in a timely manner. More

by tls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was Jason in Service, Bruce Breckenfelder
Jul 30, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 23, 2022

My last visit was outstanding, Daniel Zapeda was very professional and because of Daniel I will continue to bring my vehicle to Elgin Honda. I also want to say that I’ve never seen a cleaner service depa More

by K9gman58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Zapeda
Jul 27, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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