McGrath Honda of Elgin - Service Center

This is the second CRV I’ve purchased from McGrath. On the first 2019 purchased the trailer hitch installed was not a 2 inch receiver that I expected. I emailed and met with the sales manager docum On the first 2019 purchased the trailer hitch installed was not a 2 inch receiver that I expected. I emailed and met with the sales manager documenting other problems I encountered with the sale. No compensation was given. On the first oil change on the 2019 the the oil life indicator was not reset, not easy to reset for the un informed. This service was for the 2022 CRV I purchased. Guess what the oil life sensor was not reset again. Just plain aggravating! I will commend the service rep on this trip Friendly and on top of every thing, appreciated him delaying the tire rotation Until next time Lucky I like Honda Thank you Mike Mullen More

Monica was very knowlegeable and was an excellent customer service experience-Very pleased with our honda civic customer service experience-Very pleased with our honda civic More

I had four tires put on, oil change and they did an alignment. The service tech, I think his name was rob, was very polite, showed the proper amount of interest, and I would return to see him again. alignment. The service tech, I think his name was rob, was very polite, showed the proper amount of interest, and I would return to see him again. I have had ALL the service done at McGrath since the truck was new, YOUR DEALERSHIP IS A GOOD ONE. I have recommended it to others. Thank you for your great service! Art Phillips More

Have been doing business with McGrath for over 16 years and would not go any where else! Mike Malak has been super as the others too.. and would not go any where else! Mike Malak has been super as the others too.. More

Ron got me in and took care of everything my car needed in time for me to get to work. I work in the business, and I understand the importance of a good service advisor. Will be in contact with Ron for an in time for me to get to work. I work in the business, and I understand the importance of a good service advisor. Will be in contact with Ron for any and all of my Honda service needs. More

The Service I had was done in a timely manner. There is a Comfortable waiting area. There is a Comfortable waiting area. More

Service writer Jerry Nepermann was most helpful in identifying and resolving a very difficult mechanical problem with our Honda CRV. identifying and resolving a very difficult mechanical problem with our Honda CRV. More

Oil change that is all I came in for was an oil change kind of silly to ask for 15 words kind of silly to ask for 15 words More

Your service reps are courteous and thorough, and I am always pleased with the maintenance work performed on my car; never a problem in three years. always pleased with the maintenance work performed on my car; never a problem in three years. More

They were Efficient and friendly. They did a good job on my car! No complaints They did a good job on my car! No complaints More