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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
783 Reviews

783 Reviews of McGrath Honda of Elgin - Service Center

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October 27, 2022

Monika Krysinska, the service writer was awesome. Very friendly, knowledgeable and kept me apprised of my cars progress. More

by Keystone97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika krysinska
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 21, 2022

Very friendly staff; attentive and they are pleasant to work with, the service department and sales. More

by Cindy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mojica
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed Hussain
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 08, 2022

Service center was very efficient and prompt. Oil Change and tire rotation was done. Finished up with a Car Wash. More

by Smile_tyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 07, 2022

The customer service representative was great. He took us thru the entire process of a A1 checkup. More

by dcarpenter315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep not listed
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 07, 2022

My salesman Sheki Biba was helpful, professional, and very nice person. The rest of the staff was helpful. More

by Doknicabg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheki Biba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 05, 2022

I appreciate the same day service and the personal attention from the McGrath staff. I was in and out in a good amount of time with the services rendered as outlined in our initial conversations. More

by Warrenlea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard and Jerry in service
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 03, 2022

Excelente service very professional staff and very clean service department the service writer explained all my car needs More

by Nestorvarela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

October 03, 2022

My Service Consultant, Jerry Nepermann, is a competent professional who has provided excellent service to me for many years. I recently had an appointment with him for scheduled maintenance for two items. More

by Ron - Hanover Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane, Michael Malak
Nov 17, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon! We hope you have a great day!

September 28, 2022

Service performed promptly. A lot of my settings were messed up and I have had to reset. Service adviser professional and friendly. More

by ramahama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not work with Bruce - I worked with a woman with dark hair and I don't recall her name.
Oct 02, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

September 28, 2022

Great Service- Prompt and efficient- Friendly staff- would recommend to any one looking for service options More

by cathyhopkins42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Pena
Oct 02, 2022 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

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