733 Reviews of McGrath Honda of Elgin - Service Center
Gerardo was a very good customer service representative. I waited for my oil service and I was pleasantly surprised that it didn't take more than an hour. Gerardo thoroughly went over everything they checke I waited for my oil service and I was pleasantly surprised that it didn't take more than an hour. Gerardo thoroughly went over everything they checked during the service. More
The advisor, Gerardo Sharif, was very courteous. He was also extremely thorough and professional in explaining the work that was needed and what my options were for my vehicle. He was also extremely thorough and professional in explaining the work that was needed and what my options were for my vehicle. More
Mcgrath honda is always consitant with service experience. I always use Jerry as my service adviser for my two Hondas. experience. I always use Jerry as my service adviser for my two Hondas. More
Very clean. Very nice. Makes you comfortable to be there. Staff is super nice and offers you courtesy car as you wait. Very nice. Makes you comfortable to be there. Staff is super nice and offers you courtesy car as you wait. More
Top notch customer service. Very honest and trustworthy service manager. McGrath elgin Honda service is the best place for your honda. Very honest and trustworthy service manager. McGrath elgin Honda service is the best place for your honda. More
Monica did a GREAT JOB taking care of my car servicing. Everybody was verypolite when asked any questions I will be back for future servicing Ihave been a coustomer since 2016 when we bought the Civic w Everybody was verypolite when asked any questions I will be back for future servicing Ihave been a coustomer since 2016 when we bought the Civic witch now has 60000 miles on and runs like a clock and is fast from a stop sign More
Everyone that I came in contact with was very courteous and professional. They all wanted to know that my needs are being met. I was very pleased. and professional. They all wanted to know that my needs are being met. I was very pleased. More
Another excellent experience at McGrath Honda of Elgin. Very good communication and hassle free service. Special thanks to Monica for my previous visit removing dents. It's just good to know when you dr Very good communication and hassle free service. Special thanks to Monica for my previous visit removing dents. It's just good to know when you drop your vehicle off you have folks working with you to get things fixed. I wouldn't hesitate recommending this dealership. More
I purchased my first Honda at McGrath Elgin in 1994 and have been a customer ever since. The service has always been excellent. During this last visit, Monika was my service advisor and she did not disappo have been a customer ever since. The service has always been excellent. During this last visit, Monika was my service advisor and she did not disappoint. She was very knowledgeable, very helpful, kind, and caring. Keep up the good work! More