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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
783 Reviews
Today: 7:00 AM - 4:00 PM Closed Now
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783 Reviews of McGrath Honda of Elgin - Service Center

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July 30, 2024

I experienced a Quick turn around time and a washed vehicle!! Fast check out too. Not sure I like the 3% if I used a credit card So I used a debit card. More

by Makenas.mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
July 29, 2024

Had excellent experience with service department today. Hats off to my advisor Luis Varela. Can’t say enough about his “ customer service “. More

by davidwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Varela
July 29, 2024

Service department very impressive, clean, efficient. Kyle answered a lot of questions and was very patient and thorough. More

by onemeanmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle R
July 26, 2024

Happy with Luis the service advisor today. Unfortunately, prior to contacting him, I had left multiple messages and been promised return calls that never came. Luckily we reached Luis and he w More

by barbararada1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
July 26, 2024

Byron was very attentive and went through the entire maintenance information with me so that I could understand. The facility is clean and bright and comfortable when waiting for service to be complete More

by mccarthyjj01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron
July 23, 2024

Great Service. Jerry was very personable and helpful . He gave me updates and explained the necessary work for my vehicle. Will be back and ask for him again. More

by Jingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
July 20, 2024

Service at this McGrath has always been excellent. Kyle, my most recent service rep, Excellent! More

by jpratt1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
July 17, 2024

Excellent service from the service agent Jason, he even took the extra step to drop me off also great attention from your team member that pick me up . Fantastic! Thank you! More

by sergio.barraza
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Goldman
July 17, 2024

The staff were really attentive and super helpful with my service request and always willing to help with last minute requests More

by pavan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
July 13, 2024

They have great customer service and very nice and respectful employees. I love taking my car to this dealership. More

by tybopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Nepermann
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