72 Reviews of McGovern Honda - Service Center
I loved the way I was treated by Jennifer, answered my questions in nicely manner. questions in nicely manner. More
Matt is amazing! Easy to schedule (and last minute reschedule) to get the most amazing service! Found extra discounts for me! I’ve been here for years, and can’t w Easy to schedule (and last minute reschedule) to get the most amazing service! Found extra discounts for me! I’ve been here for years, and can’t wait to come back! More
Dealership is convenient, friendly employees and finishes the work in a reasonable time. Explains all work clearly. the work in a reasonable time. Explains all work clearly. More
best service I have ever had in my life. Polite and attentive staff. If I could o would give Thousand Stars Polite and attentive staff. If I could o would give Thousand Stars More
Great service, provided a loaner when repair required more time and they kept me informed of progress and when repair was complete. more time and they kept me informed of progress and when repair was complete. More
I did t have an appointment and they got my right in. Stephan was extremely professional, helpful and courteous. Stephan was extremely professional, helpful and courteous. More
Ryan was my service representative. He is very professional and great at his job. Thanks again for all his help and making my service experience very pleasant. He is very professional and great at his job. Thanks again for all his help and making my service experience very pleasant. More
Is con enience located to my neighbors, also the person help me to schedule my appointment was very polite, and help me to accommodate my time. The person made my service was kind to understand my son requ help me to schedule my appointment was very polite, and help me to accommodate my time. The person made my service was kind to understand my son request. More
I usually refrain from leaving bad reviews, but my recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specific recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specifically with Service Advisor Mr. Morganelli. Three months ago, I visited McGovern for a service on my vehicle. I felt the customer service from Mr. Morganelli was rude, but I decided not to leave a bad review, thinking everyone has a bad day. Unfortunately, today's visit was no different. Mr. Morganelli was again unprofessional and dismissive. Given these repeated negative experiences, I have decided this will be my last visit to McGovern. The poor customer service from this particular advisor is unacceptable, and I would not recommend this location to others. More