Back

McGovern Honda - Service Center

Everett, MA

4.9
72 Reviews

72 Reviews of McGovern Honda - Service Center

Sort by
June 08, 2024

I loved the way I was treated by Jennifer, answered my questions in nicely manner. More

by Kelly Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Pena-Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

The dealership is great but Bobby’s service is a plus. That guy is awesome 👏🏻 very helpful I really appreciate his service More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gazza
Jun 07, 2024 -

McGovern Honda of Boston responded

Rafael, we're delighted to hear that Bobby provided such excellent service at McGovern Honda. Thanks for the fantastic review!

June 05, 2024

Matt is amazing! Easy to schedule (and last minute reschedule) to get the most amazing service! Found extra discounts for me! I’ve been here for years, and can’t w More

by anne.steiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Pena-Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Morganelli
Jun 05, 2024 -

McGovern Honda of Boston responded

Anne, we're delighted to hear that Matt provided such excellent service and found extra discounts for you at McGovern Honda! Thanks for your continued support and kind words!

June 05, 2024

Dealership is convenient, friendly employees and finishes the work in a reasonable time. Explains all work clearly. More

by joedots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Pena-Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

McGovern Honda of Boston responded

Joedots, thanks for highlighting the convenience and clarity you experienced with our team at McGovern Honda! We appreciate your feedback.

June 05, 2024

best service I have ever had in my life. Polite and attentive staff. If I could o would give Thousand Stars More

by Evanelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Caicedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Avilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Dorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Arrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Tay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Pena-Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

McGovern Honda of Boston responded

Evanelle, we're so glad to hear you had such a positive experience with our team at McGovern Honda! Thanks for the glowing review and your kind words.

June 04, 2024

Great service, provided a loaner when repair required more time and they kept me informed of progress and when repair was complete. More

by Haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

McGovern Honda of Boston responded

Haley, we're glad to hear you had a positive experience with our service team at McGovern Honda. Thanks for sharing your feedback!

June 03, 2024

I did t have an appointment and they got my right in. Stephan was extremely professional, helpful and courteous. More

by carmendeflumeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

McGovern Honda of Boston responded

We're delighted to hear that Stephan and the team at McGovern Honda were able to assist you promptly. Thanks for sharing your positive experience!

May 24, 2024

Ryan was my service representative. He is very professional and great at his job. Thanks again for all his help and making my service experience very pleasant. More

by Jkwong70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

McGovern Honda of Boston responded

We're delighted to hear that Ryan provided you with a pleasant service experience at McGovern Honda. Thanks for sharing your feedback!

May 23, 2024

Is con enience located to my neighbors, also the person help me to schedule my appointment was very polite, and help me to accommodate my time. The person made my service was kind to understand my son requ More

by isabel6757
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

McGovern Honda of Boston responded

We're delighted to hear that our team at McGovern Honda provided such accommodating and polite service. Thanks for sharing your positive experience with us!

May 23, 2024

I usually refrain from leaving bad reviews, but my recent experiences with McGovern in Everett, MA, compel me to speak out. This is my second unpleasant encounter with their customer service, specific More

by scarlosjazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Morganelli
Jun 04, 2024 -

McGovern Honda of Boston responded

We're really sorry about your experiences. We always aim for exceptional customer service and it's disappointing to learn that we've fallen short on more than one occasion with you. We are currently working with you to resolve your concerns and we look forward to finding a satisfactory resolution for you.

1
...