McGovern Ford of Saugus

We finally were able to purchase a pre-owned Ford Explorer. We had tried two other dealerships where we found nice vehicles that met our needs but we were treated badly and were pressured into servi Explorer. We had tried two other dealerships where we found nice vehicles that met our needs but we were treated badly and were pressured into services we didn’t want and financing options we didn’t like. In the end we walked away from those experiences disappointed and angry. Vincent Gordon at York Ford treated the way we wanted to be treated. He did not apply pressure to do anything in particular he simply offered us good service. He answered our questions, explained our options for financing, and provided detailed information about the vehicle we wanted and didn’t apply undue pressure regarding services we didn’t want. We would recommend Vinny Gordon to anyone who was looking for a new vehicle. He is very knowledgeable in all automotive areas as well as friendly and honest. Deb and Dave More

I bought a 2002 Ford F150 at York Ford in Saugus. I had been looking for a long time and knew what I wanted. Mr. Gorden was very friendly and forthcoming in his sales approach. I did not get financing thro been looking for a long time and knew what I wanted. Mr. Gorden was very friendly and forthcoming in his sales approach. I did not get financing through the dealership, but through AAA, as the rates were lower. It took longer to get the loan but when it came through, Mr. Gorden picked me up in my home town, drove me to pick up the check, then back to the dealership to settle the finances. I felt this went beyond what I expected from my purchase and it was greatly appreciated as it saved me a lot of hassle, as I did not have a vehicle to get around in. The truck is clean, looks almost new and best of all, there was no high pressure sales man at York. I was very impressed with Mr. Gorden and liked his style of salesmanship. He was friendly and honest. I would recomend this dealership to anyone interested in purchasing a vehicle. Everything went smoothly and I am enjoying my new truck. More

York Ford has been an exceptional dealership for me over the past 12 years. I just purchased my second Ford there, a Fiesta, and John King, Sales Rep, was outstanding. The repair, parts, service, and coll the past 12 years. I just purchased my second Ford there, a Fiesta, and John King, Sales Rep, was outstanding. The repair, parts, service, and collision departments are also extremely customer friendly and have bent over backwards when I have needed asssitance. I am a committed Ford customer, partially due to the product but also to the service from York Ford. They receive the highest recommendation and commendation from me. Thank you. I would also give a five-star to Christina in the Service Department. Sincerely, Antoinette (Toni) Whitmore 30 Belknap St., #1 Somerville, MA 02144 617.764.2244 More

We had a very good experience with the salesperson and York Ford in general. Price was very good. The only issue I had, and it was a minor one, was that two weeks after we purchased our car, the oil cha York Ford in general. Price was very good. The only issue I had, and it was a minor one, was that two weeks after we purchased our car, the oil change indicator came one. I would have expected that they gave the car an oil change prior to us picking up the car. Overall though we would recommend them to others and will be going back to them in the future. More

The salesman and finance department at York Ford were very thorough in listening to our needs and letting us know up front once we made the deal for our new used car the final payment wa going to be allo very thorough in listening to our needs and letting us know up front once we made the deal for our new used car the final payment wa going to be allowing us to fit it into our budget needs. Thank You York Ford From James & Cheri Norris More

I live in close proximity to this dealership. I was interested in a truck. This dealer has many trucks on display on the lot. My salesman specialized in trucks. I got a very fair price & a good trade. interested in a truck. This dealer has many trucks on display on the lot. My salesman specialized in trucks. I got a very fair price & a good trade. A friend of mine bought a used truck here & recommended this dealer. I had an excellent car buying experience here! More

York Ford is a professional dealership that has consistently met the needs of our business whenever we have been in need of a new or pre-owned vehicle. The transaction is always handled quickly and consistently met the needs of our business whenever we have been in need of a new or pre-owned vehicle. The transaction is always handled quickly and efficiently and Brad York goes out of his way to make sure everything is "just right". I would recommend York to anyone interested in a courteous, no-hassle professional approach to matching a customer with a vehicle. More

Very intuitive to our needs. Great selection of what we were looking for. Worked well satisfying our choice.Especially, not overly aggressive to make the sale but yet very attentive in answering question were looking for. Worked well satisfying our choice.Especially, not overly aggressive to make the sale but yet very attentive in answering questions and giving suggestions. We decided on a pick up our first visit there when we really had no intentions of buying yet. Great Job!!!!!!!!!!1 More

I HAVE BEEN GOING TO YORK FORD FOR YEARS NOW. THEY HAVE EXCEPTIONAL CUSTOMER SERVICE IN ALL AREAS OF THE DEALERSHIP. I ESPECIALLY WANT TO COMMENT ABOUT THEIR SERVICE DEPARTMENT. EVERYTIME I BRING MY 2007 F EXCEPTIONAL CUSTOMER SERVICE IN ALL AREAS OF THE DEALERSHIP. I ESPECIALLY WANT TO COMMENT ABOUT THEIR SERVICE DEPARTMENT. EVERYTIME I BRING MY 2007 FORD MUSTANG IN FOR SERVICE THEY ACCOMMODATE ME AT EVERY ANGLE. THEY ARE COURTEOUS, FRIENDLY, CONSISTENT, PROFESSIONAL AND EXTREMELY KNOWLEDGEABLE! CHRISTINE MORGANELLI IS WHO I DEAL WITH MOSTLY AND HER WORK ETHIC AND SKILLS ARE SUPERIOR TO MOST DEALERSHIPS I HAVE DEALT WITH IN THE PAST. I WOULD RECOMMEND YORK FORD TO ANYONE. More

Dear Rater, On May 25, 2010, my 2011 Mustang 5.0 was delivered to me!!!! On June 20th, I was driving with my wife and I witnessed a terrible skip in my 5.0!!!! I was beside myself as you can imagine. delivered to me!!!! On June 20th, I was driving with my wife and I witnessed a terrible skip in my 5.0!!!! I was beside myself as you can imagine. The next morning at 6:00 A.M., I was at York Ford talking with the Service Manager, Christine Morganelli. I asked her if she had room for my car to be serviced, but she told me that the schedule was pretty much filled for the 21st. She booked an appointment for my car on Tuesday the 22nd. That afternoon (the Monday the 21st), she actually took my car in on the way home from work. As you can imagine this was a very nerveracking period for me not knowing what the problem was with my new ride. On Tuesday afternoon at 1:50 P.M., Christine called to relieve my tension and tell me that Kyle, the Technician that worked on my car, had come to her to say that the problem was only a loose connection on #8 fuel injector. Thank You God!!!!!!!!!!!! I went and picked the car up, everybody at York Ford was very congenial. Kyle doing such a good job, I made him take a tip for appreciation, he was very humble and accepted it, albeit reluctantly. Enterprise Rentals desk at York Ford, also,last but not least, called me in the middle of the day to make sure the car I rented was satisfactory!!! Wait a minute, this is Massachusetts, people are supposed to be a pain the A--!!!! Well, Steve and the person (I think his name was Mike), that called in the afternoon, could not have been nicer. My last entry will be Paul Ferry. He is the body shop manager. When I was dropping the rental car off, Steve, the man that rented the car to me wasn't there. Paul Ferry said to me that Steve wouldn't be there for another 45 minutes and I could just leave the keys with Paul Ferry and Steve would bill my credit card. Forty five minutes later my cell rang with Steve on the other end to give me a heads up on what my total bill would be and make sure I was satisfied with the car. Total satisfaction all around, with the whole repair experience on this seemingly "simple", warranty repair. More