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McGovern Ford of Framingham

Framingham, MA

4.8
546 Reviews

1200 Worcester Rd

Framingham, MA

01702

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546 Reviews of McGovern Ford of Framingham

March 01, 2022

Jim was pleasant to work with and they made the process quick and easy. I highly recommend. More

by Km1441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim from Service
March 01, 2022

The showroom was well laced out, clean and enabled social distancing. The sales areas allowed the same and still be able to maintain a degree of privacy. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Burns, Chris Uhl, Frank Burns
February 18, 2022

Took my car in for a new battery and oil change. I dropped it off well before my actual appointment date. Brian at service squeezed the car in and got it done in 2 days. More

by jc73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Frye
February 17, 2022

Vivien Yeh long-Martins, she did her best to accommodate everyone as they walk in, especially when the phone is ringing she still multi-task to make the customers feel welcome and not have to wait as much. More

by Mherron5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vivien Yeh long-Martins
February 12, 2022

I couldn't have been more pleased with the service they provided me when I drove in and purchased a new Ford Explorer. Everyone I dealt with was pleasant and professional. I was happy with the trade in val More

by BadSull
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Beeso (5 Stars), Dave Johnston, Mike Carroll
February 11, 2022

I wanted to trade my F-150 for an upgraded model. All the staff worked diligently to find what I was looking for. They went above and beyond to accommodate me and put me in the exact truck I was looking for More

by Stevev67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David V., Yohan Smith, Jason Riviere, Chris Uhl, Mike Carroll
February 09, 2022

Excellent attention to entire service needs — no short cuts taken. And, at the same time, attention paid to cost. Cheerful, patient, competent service staff. Bravo Zulu. More

by pgeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian
February 07, 2022

Vivien was very thorough. She called frequently. She pursued Ford in obtaining warranty service beyond three year limit. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivien
January 21, 2022

Service should have been more forthcoming about wait time.one hour stretched onto over 4 hours. We would have been willing to reschedule More

by Cduffy1325
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept front desk
January 19, 2022

Great Dealership. Good Service Writers and Fast Service. Would use them again for service anytime. More

by tgeagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Yehling-Martins, Service Advisor
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