
McGovern Ford of Framingham
Framingham, MA
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546 Reviews of McGovern Ford of Framingham
Second purchase at McGovern Ford. We purchased a Lincoln Navigator 1 1/2 years ago. The experience was pleasant and honest, that being the reason we returned when the need for a new We purchased a Lincoln Navigator 1 1/2 years ago. The experience was pleasant and honest, that being the reason we returned when the need for a new car was evident. More
Vivian was amazing. Unfortunately she had no control over the way the dealership handles loaner cars. It was a mess - easily avoidable by telling costumers up front that Unfortunately she had no control over the way the dealership handles loaner cars. It was a mess - easily avoidable by telling costumers up front that there is a possibility they will have to be driven to a car rental location separate from the dealer. Took over an hour. Had I known that was a possibility I would have took more time off of work. If not for Vivian, my head would have exploded. She is terrific. More
Brian Frye is Very professional, prompt, knowledgeable and showed a lot of care. Hoping the service done to the vehicle meets the same level of care. and showed a lot of care. Hoping the service done to the vehicle meets the same level of care. More
Very busy dealership but they kept to schedule and made repairs in timely manner, as they said. This is the second dealership who worked on an issue I had with my truck. Seems this time they resolved probl repairs in timely manner, as they said. This is the second dealership who worked on an issue I had with my truck. Seems this time they resolved problem once and for all. More
Vivian at service department do a outstanding job. She is very knowledgeable, she cares about customer ,always keep me informed on what vehicle needs .She promises and delivers services on time . She is very knowledgeable, she cares about customer ,always keep me informed on what vehicle needs .She promises and delivers services on time . More
Brian Frye has excellent customer service and knowledge. He is an expert with the vehicles and it shows. He also shows care towards the customers vehicle by staying involved in the current situation. He He is an expert with the vehicles and it shows. He also shows care towards the customers vehicle by staying involved in the current situation. He needs to be cloned. More
So very pleased with the priority service we received as a business customer. Brian In your service department was fantastic, explained everything to me clearly and was super professional. a business customer. Brian In your service department was fantastic, explained everything to me clearly and was super professional. More