McGovern Ford at Drum Hill - Service Center

My experience with the dealership was very professional and courteous showed pictures of problems gave me the opportunity to make discussions remotely and all repairs were done in a timely manner and courteous showed pictures of problems gave me the opportunity to make discussions remotely and all repairs were done in a timely manner More

It was great Carlos is wonderful and so is Brian. Thank you so very much Thank you so very much More

1st time at this dealer. Car was serviced and I received it in same condition as dropped off no trash in car, no fingerprints or grease marks, nothing broken (as with another Car was serviced and I received it in same condition as dropped off no trash in car, no fingerprints or grease marks, nothing broken (as with another Ford Dlr.) Only disappointment, service never called when car ready. I called service @ 1650 and they said oh yes, car is ready. Ticket said was ready about 1400... However, I would go back. Service staff was polite and courteous, everyone I met at the dealership was friendly and polite. They seemed genuinely interested in helping me get my vehicle repaired. Thanks! More

Wonderful crew Lisa always helpful Explains everything Will highly recommend this company All I have everything Will highly recommend this company All I have More

The dealer helpfully sent me multiple reminders of my appointment time. They reviewed my service requests with me prior to starting work, and performed the services promptly, keeping in touch with me via appointment time. They reviewed my service requests with me prior to starting work, and performed the services promptly, keeping in touch with me via text throughout the appointment.. More

Lisa went above and beyond for me I don't know why a company that you pay so much for is giving me and Lisa such a hard time on my claim company that you pay so much for is giving me and Lisa such a hard time on my claim More

First time servicing my F 150. Very good service and turnaround. Friendly and helpful staff Very good service and turnaround. Friendly and helpful staff More

Excellent service and parts department. Took the time to explain things even on a busy morning Took the time to explain things even on a busy morning More

The service was very good. The people I encountered, Lisa and Carlos, were friendly and knowledgeable. The people I encountered, Lisa and Carlos, were friendly and knowledgeable. More

For the past 10 years I have been bringing my cars to Drum Hill and now McGovern for service. Excellent customer service and communication on all work to be done. Drum Hill and now McGovern for service. Excellent customer service and communication on all work to be done. More