McGovern Ford at Drum Hill - Service Center

I bought my truck here brand new, it has only ever been serviced here, I trust this establishment and it will continue to be my go to spot for any and all of my vehicles concerns . serviced here, I trust this establishment and it will continue to be my go to spot for any and all of my vehicles concerns . More

I had the works every 6 months for 5 years. My warranty was 5 years so now i have all these repair. I'm sure these problems didn't suddenly come up. Also they said I need new tires because yo My warranty was 5 years so now i have all these repair. I'm sure these problems didn't suddenly come up. Also they said I need new tires because you can't drive with tires over 10 years but they put new tires on when I brought it so they are 6 years old. . More

My car broke down on a major highway, 3 hours from home, as I was on my way to a wedding. Brian, in the service department, was a savior!!! He connected me to a towing operation and my car was delivered to as I was on my way to a wedding. Brian, in the service department, was a savior!!! He connected me to a towing operation and my car was delivered to McGovern Ford. Needing to have a car to proceed to the wedding, again Brian arranged for that. I picked up my car last night and drove the 3 hours home and it appears the service department has fixed the issues. More

Good experience overall! I had a 10am appt and my job was done by 1 I had a 10am appt and my job was done by 1 More

Dealer Rater , Brian was very helpful , with guiding me through , what was done for my 2021 Ford Edge, as it relates to the “ Works maintenance package “ . Also , two or three items , were found by th me through , what was done for my 2021 Ford Edge, as it relates to the “ Works maintenance package “ . Also , two or three items , were found by the Service Team , and we took care of those items , during the appointment… Thanks , Mike More

I sent my truck for an inspection sticker and they gave me one Almost right away. Then they checked for recalls, and there was none. Lisa raposa was very polite and got me my truck back right away. me one Almost right away. Then they checked for recalls, and there was none. Lisa raposa was very polite and got me my truck back right away. More

Brian at front desk was outstanding and Derek in sales was just as great and both so pleasant and informative. was just as great and both so pleasant and informative. More

Good service, got the car as expected. Was able to get slot when I wanted to. Was able to get slot when I wanted to. More

I think it’s a rip off there you guys don’t include the camber on your front end alignments which camber is part of the front end alignment and you charge a extra 100 dollars on top of the 150 for the alig camber on your front end alignments which camber is part of the front end alignment and you charge a extra 100 dollars on top of the 150 for the alignment to do the camber a complete alignment isn’t done unless the camber is included I know this because a lot of my friends are mechanics some even own shops More

Very honest. Kept me updated on my vehicle and service price. Car was ready early. Really had a great experience Kept me updated on my vehicle and service price. Car was ready early. Really had a great experience More