McGovern Ford at Drum Hill - Service Center
Lowell, MA
97 Reviews of McGovern Ford at Drum Hill - Service Center
Very quick service, good quality, and team provided updates while I waited. Lisa was great and helped me get my inspections done while my tires were rotated. updates while I waited. Lisa was great and helped me get my inspections done while my tires were rotated. More
McGovan Ford in Lowell is by far the best dealership I have been to People are great I love how they tell you exactly what’s going on Carlos was awesome Craig the salesman is the best They are the ones is have been to People are great I love how they tell you exactly what’s going on Carlos was awesome Craig the salesman is the best They are the ones is the reason I keep coming back More
As usual, excellent service and attention. Lisa could manage to find a transportation to drop me off at work and pick me up once the service was done in no time. Really convenient! Lisa could manage to find a transportation to drop me off at work and pick me up once the service was done in no time. Really convenient! More
Prompt and professional service on a saturday afternoon. May book my future appointments in saturdays to experience phenomenal and quicker service May book my future appointments in saturdays to experience phenomenal and quicker service More
I have bought several vehicles from McGovern Ford, and this dealership is the only place for me. The Service department is excellent and staff there are very professional. this dealership is the only place for me. The Service department is excellent and staff there are very professional. More
Excellent service. I will be back for my future service needs. The professional was exceptional. I will be back for my future service needs. The professional was exceptional. More
No complaints good service in and out and well done! Kept well informed by Carlos! Kept well informed by Carlos! More
Sorry to say I am disappointed with the work done related to a recall inspection of the door arms. The molding on the driver side is no longer flush, it sticks out. I have not checked the passenger side ye to a recall inspection of the door arms. The molding on the driver side is no longer flush, it sticks out. I have not checked the passenger side yet. More
I scheduled a mobile appointment and after 2 hours past that time scheduled I contacted the dealership. They stated trouble with mobile van then promised they would be there shortly, waited another 3 hour that time scheduled I contacted the dealership. They stated trouble with mobile van then promised they would be there shortly, waited another 3 hours and called and told them that I would pick up the part and did the job myself. The next day I did a Google search for the part from Ford and it was $100 cheaper than the dealership charged me, very disappointed! More
Had my first auto service at McGovern, and Brian made the experience seamless and stress-free. He was professional, knowledgeable, and ensured everything was taken care of promptly. Excellent service and att experience seamless and stress-free. He was professional, knowledgeable, and ensured everything was taken care of promptly. Excellent service and attention to detail—highly recommend! More