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McGovern Ford at Drum Hill

Lowell, MA

4.9
396 Reviews

1212 Westford St

Lowell, MA

01851

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396 Reviews of McGovern Ford at Drum Hill

April 10, 2025

Drum hill ford has earned my trust I have never been disappointed with the quality and service I have received n Carlos is a rockstar!! More

by Cbacik1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Apr 10, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos and the team at McGovern Ford Lowell have earned your trust with their quality service! Thank you for sharing this fantastic feedback, we look forward to serving you in the future.

April 10, 2025

I am a long time regular customer in both sales and service. Lisa took care of my repair problem quickly and professionally. More

by jbloosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Apr 10, 2025 -

McGovern Ford at Drum Hill responded

Thank you for being a loyal customer of McGovern Ford Lowell! We're delighted to hear that Lisa provided quick and professional service. We appreciate your continued support!

April 07, 2025

My 1st maintenance was scheduled promptly 2 days before it happened. This was great since my schedule always changes. Service performed in about 2 hrs without issues. More

by c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Riposa
Apr 07, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that your first maintenance experience at McGovern Ford Lowell was convenient and efficient! Our team is always here to accommodate changing schedules. Thanks for choosing us!

April 05, 2025

Carlos has always taken extra effort to ensure I get the best service available. He never disappoints. More

by Jim kostoulakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Casey Bell
Apr 07, 2025 -

McGovern Ford at Drum Hill responded

Jim, we're delighted to hear that Carlos consistently provides you with exceptional service at McGovern Ford Lowell. Thank you for sharing your experience!

April 04, 2025

Purchasing a vehicle is a big expense. Having a service department that listens to your needs is crucial. Carlos in service is excellent. More

by margaretlittle0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Catalano, Gino Bongiovanni
Apr 04, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos provided excellent service and listened to your needs at McGovern Ford Lowell. Thank you for sharing this positive feedback, and we hope you're enjoying your vehicle!

April 03, 2025

The salesman Cameron is amazing, patient and genuine and goes the extra mile to make sure your are satisfied and also getting the right deal that works for you . In addition the general manager Christian is More

by Christina Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morera Salesman , Rosie Cray, Christian Kassis
Apr 03, 2025 -

McGovern Ford at Drum Hill responded

Christina, thank you for sharing your positive experience with Cameron and Christian at McGovern Ford Lowell! We're delighted to know they went the extra mile to ensure your satisfaction. Enjoy your new ride!

April 02, 2025

A smooth buying experience. No high pressure tactics, An excellent salesman in Cameron and Dakota in finance made it breeze. More

by W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron in sales and Dakota in finance
Apr 02, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Cameron and Dakota made your experience at McGovern Ford Lowell smooth and pressure-free. Thank you for choosing us, enjoy your new vehicle!

April 02, 2025

Carlos at McGovern, Ford is very professional. I have had good experience. With this dealership. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Apr 03, 2025 -

McGovern Ford at Drum Hill responded

There is nothing better than a great review. Thanks for giving Carlos and McGovern Ford Lowell your business!

April 01, 2025

The salesman, David, was great and the whole deal went quickly and very smoothly. Everyone involved in the deal were super More

by bigdad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave P, Dakota
Apr 01, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that David and the team at McGovern Ford Lowell made your experience smooth and efficient. Thank you for sharing this positive feedback!

March 29, 2025

Excellent service, Carlos has always done what he said he would do in a timely fashion, And Jason who came to my house and changed my oil and rotated my tires was a great worker, and knowledgeable, Couldn’t More

by renbarrila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Cray, Carlos Borges
Mar 31, 2025 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos and Jason provided excellent service during your experience with McGovern Ford Lowell. It's great knowing our team met your expectations efficiently and professionally. Thank you for sharing this positive feedback!

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