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McGovern Ford at Drum Hill

Lowell, MA

4.9
412 Reviews

1212 Westford St

Lowell, MA

01851

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412 Reviews of McGovern Ford at Drum Hill

December 22, 2024

Very respectful polite. they don't try to sell anything that you don't need. Highly recommend for you auto repairs More

by mlnstang85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and Brittany in service , Rosie Cray, Paolo Fulciniti
Dec 23, 2024 -

McGovern Ford at Drum Hill responded

Thank you for recommending McGovern Ford Lowell! We're glad to hear that our team provided respectful and polite service without any pressure. We appreciate your support and look forward to assisting with future auto repairs!

December 21, 2024

They gave me a great deal on a new Ford truck and helped me with the registration process. More

by jarudin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William Kenny
Dec 23, 2024 -

McGovern Ford at Drum Hill responded

Jarudin, congrats on your new ride, and thank you for choosing McGovern Ford Lowell! We hope you enjoy every mile in your new Ford truck!

December 20, 2024

I am extremely happy with service I received. As always Carlos is wonderful I always ask for him, he is definitely an Asset to McGovern Ford. More

by lindprtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Dec 23, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that Carlos consistently provides you with excellent service at McGovern Ford Lowell! Thank you for your kind words and continued trust in our team.

December 20, 2024

I called on Monday to make a service appointment was given a Thursday morning appointment ar 8 am..service completed and was back in the race in as little as one hour... More

by stevei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 20, 2024 -

McGovern Ford at Drum Hill responded

Stevei, we're delighted to hear that our McGovern Ford Lowell team got you back on the road so quickly! Thanks for choosing us for your service needs.

December 18, 2024

friendly service interaction every thing went smoothly oil change tire rotation explained to me what was going to be done and if anything was wrong with the vehicle I would be notified More

by rmorrissey0503
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 19, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that your service experience went smoothly at McGovern Ford Lowell! Our team is committed to keeping you informed and ensuring everything runs like clockwork. Thanks for choosing us, and we look forward to serving you again!

December 18, 2024

Scott Carters team in Service, and in Sales are tremendous, they real take care of me as a customer, there is not one dealership out there like McGovern Ford of Lowell , I have had about 6-7 of my More

by Joseph McWhinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa does a great job as well , Mike Smokler, Rosie Cray, Scott Carter, Gail Lombard, Chuck Cote, Craig Ramos, Carlos Borges
Dec 19, 2024 -

McGovern Ford at Drum Hill responded

Joseph, we're delighted to hear that Scott's team and the rest of our McGovern Ford Lowell crew have provided you with such excellent service. Thank you for recommending us to your family and friends! We look forward to continuing this level of care in all your future visits.

December 17, 2024

Everything was a great experience very helpful any questions was answered and Carlos kept me the loop 🤩🤩 More

by Slat2312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Dec 17, 2024 -

McGovern Ford at Drum Hill responded

Thanks for sharing your experience! We're thrilled to hear that Carlos and the McGovern Ford Lowell team provided such an accommodating experience and kept you in the loop. Safe travels!

December 17, 2024

Craig R. is by far the best sales person I’ve ever worked with. Highly recommend! More

by Mcallbeck3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Ramos
Dec 17, 2024 -

McGovern Ford at Drum Hill responded

Thank you for leaving McGovern Ford Lowell a five-star review! We are happy to hear that Craig left a standout impression. Enjoy the new ride!

December 16, 2024

They did an excellent job getting me in on short notice for a broken horn and had me repaired by early afternoon. More

by lmccumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Dec 17, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to hear that our team at McGovern Ford Lowell was able to assist you promptly with your horn repair. Thank you for sharing your experience, and we're here whenever you need us!

December 12, 2024

Everything went well with no problems. I had noo problems with anything being done. Thanks More

by danieldoyle42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 12, 2024 -

McGovern Ford at Drum Hill responded

Thank you for this stellar review of McGovern Ford Lowell! We hope to see you again down the road!

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