McGovern Ford at Drum Hill
Lowell, MA
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They were very busy but still slipped me in for service when I had a possible transmission issue. Turned out to be related to a recall and they had me back on the road the next morning. Much faster than I when I had a possible transmission issue. Turned out to be related to a recall and they had me back on the road the next morning. Much faster than I expected. More
Service dept explains completely the work that needs to be performed. Service is performed in a timely basis. Clean and pleasant atmosphere while waiting for your vehicle be performed. Service is performed in a timely basis. Clean and pleasant atmosphere while waiting for your vehicle More
Service was excellent, I really felt like I was being listened to and appreciated as a customer. No hard sell but plenty of time to talk things over. Plus, my truck came in early! listened to and appreciated as a customer. No hard sell but plenty of time to talk things over. Plus, my truck came in early! More
Carlos and the service team were professional and their transparency with my truck issues enabled me to proceed with the best decisions. I look forward to bringing my vehicle here for any future issues. transparency with my truck issues enabled me to proceed with the best decisions. I look forward to bringing my vehicle here for any future issues. More
We have been impressed with the service department at McGovern Ford. Lisa is a wonderful liaison. She listens to our concerns and explains well. Time estimates are accurate, service done well, and a n McGovern Ford. Lisa is a wonderful liaison. She listens to our concerns and explains well. Time estimates are accurate, service done well, and a nice place to wait, with stocked beverages, is provided. The only problem is the service parking lot is extremely tight for parking the F-250. More
Carlos is great and always takes good care of us whenever wr have a problem wr have a problem More
Very welcoming kind helpful and always ready to help. .I will always service my transit there. Thanks Mcgovern@drum hill..Kudos Carlos continue doing a great job 👍🏾👍🏾 .I will always service my transit there. Thanks Mcgovern@drum hill..Kudos Carlos continue doing a great job 👍🏾👍🏾 More
I've had multiple vehicles serviced at McGovern. All of my experiences have been excellent, with professional service advisors and thorough and accurate repair work. After many years, I switched t All of my experiences have been excellent, with professional service advisors and thorough and accurate repair work. After many years, I switched to McGovern from another Ford dealership in Nashua from which I experienced unprofessional, irresponsible and incompetent service after the dealership changed ownership hands. Also, I've had nothing but excellent service from Toyota of Nashua, where I exclusively have my Tacoma serviced. In addition, their detailing service is excellent as well. More
Great Dealership,Paul & Craig are truly great assets at this Dealership.Returning and Releasing anotherF150 was awesome. this Dealership.Returning and Releasing anotherF150 was awesome. More
As a first time car buyer, the process was incredibly smooth and easy! I felt supported throughout the whole process and was very satisfied with the deal I got and their willingness to go above and beyon smooth and easy! I felt supported throughout the whole process and was very satisfied with the deal I got and their willingness to go above and beyond to deliver! More