Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGovern Ford at Drum Hill
Lowell, MA
305 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 305 reviews
February 11, 2023
I have been working with Salesperson Robert. .Could not be happier with his Attention to any questions I have.. bought auto month ago and still Have contact him on questions..always willing to .Could not be happier with his Attention to any questions I have.. bought auto month ago and still Have contact him on questions..always willing to assist..Outstanding employee.. More
by Skipperchuck
Employees Worked With
February 10, 2023
Great experience, very responsive and efficient process to purchase my new F150 Lightning. Would highly recommend this dealer and sales representative to purchase my new F150 Lightning. Would highly recommend this dealer and sales representative More
by Dennis
Employees Worked With
February 09, 2023
I would highly recommend Robert Keenan at MCGovern Ford. We have purchased several vehicles and he has always provided the best customer service! We have purchased several vehicles and he has always provided the best customer service! More
by MMerva
February 08, 2023
They kept me informed and up to date on my order. They were very accommodating with my ringer schedule. And very knowledge and attentive salespeople They were very accommodating with my ringer schedule. And very knowledge and attentive salespeople More
by hijeane
February 08, 2023
Mike was great as a salesman. No nonsense dealt with all my questions and was very communicative. I chose outside financing due to a deal I found and Mike warned me that it would No nonsense dealt with all my questions and was very communicative. I chose outside financing due to a deal I found and Mike warned me that it would likely delay my taking possession of the vehicle. I should have listened as he was spot on but all the while kept me updated on what was received by the bank and insurance company. Highly recommend both Mike and McGovern Lowell More
by josh.inocencio
February 06, 2023
Welcomed by all. Thorough explanation of vehicle. Answered all questions and offered future help if needed. Thorough explanation of vehicle. Answered all questions and offered future help if needed. More
by Tiga56
Employees Worked With
February 04, 2023
Robert made the buying process as quick and easy as possible for the 2nd time. possible for the 2nd time. More
by MM
Employees Worked With
February 03, 2023
Great experience. Mike Smokler is a great salesman to work with. He is very personable and stuck with me while I waited for Ford to build my Bronco. I would recommend Mike Smokler is a great salesman to work with. He is very personable and stuck with me while I waited for Ford to build my Bronco. I would recommend McGovern Ford, they are very easy to work with and fair. More
by YNCUSCG
January 30, 2023
Mike and all the staff that I interacted with were very friendly and helpful! The dealership itself was very clean (inside the building and the parking lot! friendly and helpful! The dealership itself was very clean (inside the building and the parking lot! More
by gjpiii1
January 28, 2023
It was absolutely wonderful working with Robert. I’ve bought many vehicles in my day but the staff at McGovern ford is superior in every way. I’ve bought many vehicles in my day but the staff at McGovern ford is superior in every way. More
by Alexi woods
