McGovern Ford at Drum Hill
Lowell, MA
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Mike was very professional. He knew the products and procedures very well. I never felt pressured and was treated respectfully. I would definitely recommend Mike and McGovern He knew the products and procedures very well. I never felt pressured and was treated respectfully. I would definitely recommend Mike and McGovern in the future! More
They had the car I wanted and sold it at a fair price. Craig was our salesman and a pleasure to deal with. I highly recommend them. Craig was our salesman and a pleasure to deal with. I highly recommend them. More
My wife and I came to Mcgovern Ford to purchase a new ford Maverick after a horrible experience at a different Ford dealer. I went in with my guard up, but this quickly changed, and the entire experience ford Maverick after a horrible experience at a different Ford dealer. I went in with my guard up, but this quickly changed, and the entire experience was delightful. Mcgovern Ford treats people like they would their family. We felt comfortable with the no pressure salesforce. When you walk in the staff meets you quickly and ask what you need and give you space without pressure. Once we ordered our vehicle, we were informed regularly of the status. Our 1st salesperson received a promotion which we were informed of and had a new person assigned. The dealer never skipped a beat, and they were just as amazing as the 1st person. Now the truck is in the day comes to bring the trade in and complete the deal. As with day one the experience is non pressure, and we trusted the Mcgovern staff throughout the process. My wife said to me I am glad we listened to our son and made the trip. We are from Rhode Island and made the 80 min. ride on the recommendation from our son who also purchased a car from Mcgovern ford. I am not mentioning individual names in this review on purpose, I am sure the folks know who they are (thank you guys). This is because our amazing experience at this dealer starts and is driven from the culture instilled by the Mcgovern Ford owners and no matter which salesperson you get the experience should be the same. Coming from a person that up until this point disliked car dealerships can tell you that shopping at Mcgovern Ford was a great experience. We would travel twice the distance without thinking twice, this is only the tip of the iceberg. I don't want to give everything away, but they wowed us throughout the process. I have already recommended Mcgovern Ford to two of my friends looking to purchase a new car and it has only been two days since our delivery. When you order something on day one that's what you get on delivery no hidden surprises or price changes, they are honest and trustworthy. In my business, I deal with customers every day and in the end, it is the value that keeps your customers coming back. As 1st time Mcgovern Ford customers we felt the need to share our experience and Value of Mcgovern Ford. More
Robert Keanen was excellent to deal with. He provided everything I needed on a very friendly and professional basis! He provided everything I needed on a very friendly and professional basis! More
By far the most personable group I've ever worked with. As honest and trustworthy of a dealership as you could ever ask for. Went out of their way to accommodate me and make the sale as easy as possible. R As honest and trustworthy of a dealership as you could ever ask for. Went out of their way to accommodate me and make the sale as easy as possible. Robert Keenan (sales) and Scott Carter (GM) are as good as it gets in the car industry. I'd recommend McGovern Ford to anyone looking to buy a car and have it as hassle free as possible. More
Mike did a great job helping me get to know my vehicle once I came to pick it up! Additionally, I explained to him in early March that I could not purchase the vehicle until my house closed in late March once I came to pick it up! Additionally, I explained to him in early March that I could not purchase the vehicle until my house closed in late March and they held the car for me for 3 weeks. It helped make my moving experience that much easier knowing I had a car waiting for me the day after I closed. Thank you Mike and the Mcgovern team! More
Rob and the McGovern Ford team was awesome and helped me get exactly what I wanted for my vehicle. They made the process super easy! I will definitely recommend them to anyone looking for a new vehicle! get exactly what I wanted for my vehicle. They made the process super easy! I will definitely recommend them to anyone looking for a new vehicle! More
Robert was really helpful and informational, he guided me through the whole purchase process with ease. through the whole purchase process with ease. More
I had the pleasure to work with Robert on April 7th, been looking at cars for a while, found the car that was a perfect match for me and began the whole car process, very easy to work with, everything went v looking at cars for a while, found the car that was a perfect match for me and began the whole car process, very easy to work with, everything went very smoothly and I highly recommend robert!!!! More
Best dealership around awesome sale rep Robert Keenan went above and beyond to make everything happen. went above and beyond to make everything happen. More