McGovern Ford at Drum Hill
Lowell, MA
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Mark Healey, Sales,Chuck Cote,Business Mgr and Paul Carlino,Mgr. and Ellen Taylor, Internet Sales were especially given that we were driving 2 hours to the dealership to buy our 2019 Rav 4 Hybrid. Ma Carlino,Mgr. and Ellen Taylor, Internet Sales were especially given that we were driving 2 hours to the dealership to buy our 2019 Rav 4 Hybrid. Mark, a good communicator keeping us up to date on the status of obtaining insurance, financing approval and tried to find us a user manual for the Rav 4. When he could not find one, gave us an internet site whets we could order one. Ellen always answered the phone (did not have to leave voice message) and when there was an issue she coordinated the solution. Chuck Cote answered all our questions on the financing and obtained a good interest rate. Paul Carlino came by and introduced himself and m Add us feel welcome All in all a great experience Barbara Green More
Love my new escape. Ordered it and a little less than 4 months my escape came in. Mike was very patient with me as I’m just about technology illiterate. Great experience Ordered it and a little less than 4 months my escape came in. Mike was very patient with me as I’m just about technology illiterate. Great experience in and out. More
i came to mcgovern ford after seeing a friends ford maverick and decided. to check out same vehicle and very pleased with my purchase. maverick and decided. to check out same vehicle and very pleased with my purchase. More
Great dealership. Easy to communicate. Easy transaction! Very happy with everything. Mike was awesome to deal with! Even delivered the truck for me Easy to communicate. Easy transaction! Very happy with everything. Mike was awesome to deal with! Even delivered the truck for me More
Great people easy understanding great communication and overall a friendly environment and funny workers. 10/10 Recommend overall a friendly environment and funny workers. 10/10 Recommend More
Best car buying experience ever. Robert was fantastic in helping me narrow down my options and ultimately ordering the one I wanted. He was very knowledgeable about the trucks. Robert was fantastic in helping me narrow down my options and ultimately ordering the one I wanted. He was very knowledgeable about the trucks. More
Everyone was great. Purchasing the car was fast and easy. I would definitely buy another car here. Purchasing the car was fast and easy. I would definitely buy another car here. More
I came across McGovern Ford after seeing a Pre-Owned Jeep Gramd Cherokee. We all now what buying a car is like: it takes forever, high pressure sales people, unsure if the car is going to be reliable, etc. Gramd Cherokee. We all now what buying a car is like: it takes forever, high pressure sales people, unsure if the car is going to be reliable, etc. This couldn’t have been more farther from the truth when it came to working with Robert, Corey, and Paul at McGovern Ford. Robert was very helpful and had the car I wanted pulled up and ready to go for a test drive. He asked what was important to me, was an attentive listener and made sure to address my needs. I came pre-approved from my bank with what I thought was a good rate (in an economic climate where rates are already high as it is). With permission; Corey the finance manager was able to get me a rate FIVE POINTS LOWER than what I was expecting. When Robert was helping other customers and I had a question, the Sales Manager Paul was able to step on and assist me. Taking delivery was quick and easy and I now own a really nice reliable preowned car with a FREE 5 year 100,000 mile warranty. Big ups to the staff at McGovern Ford! More
Dealership and staff are top notch. We are a commercial client and they value our time and needs every time! Highly recommended We are a commercial client and they value our time and needs every time! Highly recommended More
Amazing customer support and a very large selection of trucks in all trim levels. Mike is an absolute pleasure to work with and every time the process gets easier. trucks in all trim levels. Mike is an absolute pleasure to work with and every time the process gets easier. More