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McGovern Ford at Drum Hill

Lowell, MA

4.9
305 Reviews
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1212 Westford St

Lowell, MA

01851

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Showing 305 reviews

March 19, 2024

Service was well completed on time Carlos was excellent in keeping me well informed 5 ⭐️’s More

by Cazzie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

McGovern Ford at Drum Hill responded

It's great to hear that Carlos delivered a five-star experience! Thanks for stopping in at McGovern Ford Lowell for service and we'll see you next time.

March 15, 2024

Robert have been really helping me with tax documents for my ev. Really appreciate the help. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

McGovern Ford at Drum Hill responded

Aaron, we are happy to hear that Robert was helpful with your EV documents! Thanks for sharing with the McGovern Ford Lowell team. We appreciate your five stars!

March 11, 2024

From my initial inquiry everything was great. I received a prompt response, and was able to schedule a test drive in minutes. From there we worked with Ayoub who took us through everything we wan More

by kbrakke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayoub Dakiri
Mar 12, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that you had a great experience with us at McGovern Ford Lowell! It's wonderful to see Ayoub was able to assist and keep the process smooth for you. Thanks for your kind words, we appreciate it!

March 07, 2024

I bought our family’s last four cars there and also had them serviced there. Néed I say more? More

by Billdonaldson39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mullane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Mar 07, 2024 -

McGovern Ford at Drum Hill responded

We're touched by your loyalty and support! Thanks for choosing McGovern Ford Lowell time and time again - here's to happy miles ahead!

March 03, 2024

Mark was outstanding. Very friendly and made the whole experience painless. Mark never talked to us like a “salesman” he talked to us like people, he was very attentive to More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellen and Amanda
Mar 04, 2024 -

McGovern Ford at Drum Hill responded

Dan, we're delighted to know that Mark and Ellen made your experience at McGovern Ford Lowell a memorable one! We appreciate the recommendation. Safe travels, and we'll see you next time!

March 03, 2024

Alway a pleasure dealing with this group. Robert was as usual spot on and the team that supports him was great. More

by segfld
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that Robert and the team at McGovern Ford Lowell provided you with a great experience. Thanks for your support, we appreciate it!

February 29, 2024

This was my first time purchasing a car from McGovern Ford. Robert Keenan was the sales representative I worked with and he was a breath of fresh air. He surpassed my expectations in professionalism, tru More

by Kimberly Biando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Carlino
Mar 01, 2024 -

McGovern Ford at Drum Hill responded

Kimberly, we're delighted to know that Robert exceeded your expectations and made your first car purchase at McGovern Ford a memorable one. We appreciate the recommendation and look forward to assisting you with future purchases! Enjoy the new ride!

February 24, 2024

Mark made my experience absolutely painless and enjoyable. Everything from finding the vehicle I wanted to getting it ready for pickup was great. I will for sure be back to see him again! More

by Sdenehy.sd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

McGovern Ford at Drum Hill responded

We're so glad to know that Mark made your experience with us at McGovern Ford Lowell enjoyable and painless! We look forward to seeing you again when it's time for your next vehicle. Safe travels until then!

February 22, 2024

Very friendly and no pressure. Robert got the information about the truck.that he help More

by Victorcoppola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

McGovern Ford at Drum Hill responded

It was our pleasure to assist you. Thank you from all of us here at McGovern Ford Lowell!

February 18, 2024

Front passenger seat wouldn't go back to upright position. It took a day to fix & under warranty. Lisa took care of it all, rescheduling & Uber to my house after dropping off the Escape at McGovern More

by anaken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 19, 2024 -

McGovern Ford at Drum Hill responded

We're glad to know that Lisa and our team at McGovern Ford Lowell were able to assist you with your seat issue promptly. We appreciate the feedback, and we'll be here if you need anything else in the future!

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