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McGovern Ford at Drum Hill

Lowell, MA

Overview
Employees
Reviews
4.9
305 Reviews
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1212 Westford St

Lowell, MA

01851

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Showing 305 reviews

May 24, 2024

Lisa went above and beyond for me I don't know why a company that you pay so much for is giving me and Lisa such a hard time on my claim More

by Dennisk49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa riposa
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May 24, 2024 -

McGovern Ford at Drum Hill responded

Dennis, we're sorry to hear about the difficulties with your claim. We'll look into this and work towards a resolution for you and Lisa as soon as possible. Thanks for bringing it to our attention!

May 22, 2024

Friendly and efficient. We appreciated Roberts efforts to keep us updated on our future car during production More

by enwaller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

McGovern Ford at Drum Hill responded

We're glad to know that you had a friendly and efficient experience with us at McGovern Ford Lowell. It's great to see Robert kept you well-informed during the production of your car. Thanks for sharing!

May 22, 2024

Rob is always amazing to work with. He is personable, not salesy, and overall a great car salesman. If you're looking for a great car buying experience, go to Drum Hill Ford and ask for More

by Toriblck13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know that Rob provided you with an amazing car buying experience at McGovern Ford Lowell. Thanks for recommending us and enjoy your new ride!

May 22, 2024

First time servicing my F 150. Very good service and turnaround. Friendly and helpful staff More

by dlconners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

McGovern Ford at Drum Hill responded

Thank you for leaving McGovern Ford Lowell a five-star review! We are glad that your first service visit went smoothly. See you next time!

May 21, 2024

Excellent service and parts department. Took the time to explain things even on a busy morning More

by cpowers1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Arsenault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Rapoza
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May 22, 2024 -

McGovern Ford at Drum Hill responded

Thanks for the kind words about our service at McGovern Ford Lowell. It's always our goal to keep you informed along the way - safe travels until next time!

May 21, 2024

Great experience! Nick was excellent. Love my new car. Easy process.. friendly staff. Over all pleasurable doing business with you all. More

by ann.pyburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know you had a great experience with Nick and the rest of our team at McGovern Ford Lowell. Enjoy your new car, we appreciate your business!

May 20, 2024

Very kind salesman. The general sales manager is the best. Will listen to concerns needs and wants and find the perfect car. More

by alyk22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

McGovern Ford at Drum Hill responded

We're delighted to know our team at McGovern Ford Lowell could help find the perfect car for you. Thanks for sharing your positive experience with us!

May 17, 2024

Nick Keenan my sales guy handled all the questions I hade very professionally, explained everything great .awesome job More

by Dennis Fitzpatrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

McGovern Ford at Drum Hill responded

Dennis, we're glad to know Nick was able to assist you with all your questions at McGovern Ford Lowell. Thanks for the positive feedback and enjoy your new ride!

May 16, 2024

The service was very good. The people I encountered, Lisa and Carlos, were friendly and knowledgeable. More

by James_Egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Rapoza
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May 16, 2024 -

McGovern Ford at Drum Hill responded

James, we're glad to know Lisa and Carlos provided you with great service at McGovern Ford Lowell. Thanks for the positive feedback!

May 14, 2024

This was a very great experience. Definitely recommend. Rob and nick Keenan were friendly and great to work with. They went up and above than my expectations. More

by Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Fanning
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May 14, 2024 -

McGovern Ford at Drum Hill responded

We're so happy to know that Rob and Nick exceeded your expectations at McGovern Ford Lowell! Thanks for recommending us, Dee, we appreciate it.

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