McGovern Ford at Drum Hill
Lowell, MA
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Excellent service and detailing our new car. Would use them again and recommend to others. Would use them again and recommend to others. More
I am so happy with my car purchased at McGovrrn! But the service I received from Brian Frye was truly exceptional. He is very friendly, so accommodating and patient with all of my questions. He w But the service I received from Brian Frye was truly exceptional. He is very friendly, so accommodating and patient with all of my questions. He went over and above! Brian should definitely be recognized for his professionalism! I’ll ask for him should I need future service at McGovern!! A true pleasure working with him. More
I find working with McGovern Ford a joy. . the people are always friendly. They let you know what going on. Good at wanting you to feel comfortable. . the people are always friendly. They let you know what going on. Good at wanting you to feel comfortable. More
Best dealership! Robert was wonderful and got everything done quickly and easily for us! Amazing service and amazing people! Robert was wonderful and got everything done quickly and easily for us! Amazing service and amazing people! More
I was looking to purchase a 2024 Ford Maverick. I was paired with Robert Keenan. He was fully knowledgeable about the car and how to place a factory order. He answered every question and concern I I was paired with Robert Keenan. He was fully knowledgeable about the car and how to place a factory order. He answered every question and concern I had in a professional manner. Even though McGovern Ford at Drum Hill was a 50 minute away for me I chose to place an order with him because of the way I was treated. There was no problem in the whole process. When the car was delivered it was spotless and a joy to climb inside. I would ask for Robertif I was buying another new car. He was a pleasure to work with. More
Professional and courtesy. Explained service and gave timelime for work. Staff was knowledgeable and helpful. Explained service and gave timelime for work. Staff was knowledgeable and helpful. More
It was great Carlos is wonderful and so is Brian. Thank you so very much Thank you so very much More
My experience with the dealership was very professional and courteous showed pictures of problems gave me the opportunity to make discussions remotely and all repairs were done in a timely manner and courteous showed pictures of problems gave me the opportunity to make discussions remotely and all repairs were done in a timely manner More
1st time at this dealer. Car was serviced and I received it in same condition as dropped off no trash in car, no fingerprints or grease marks, nothing broken (as with another Car was serviced and I received it in same condition as dropped off no trash in car, no fingerprints or grease marks, nothing broken (as with another Ford Dlr.) Only disappointment, service never called when car ready. I called service @ 1650 and they said oh yes, car is ready. Ticket said was ready about 1400... However, I would go back. Service staff was polite and courteous, everyone I met at the dealership was friendly and polite. They seemed genuinely interested in helping me get my vehicle repaired. Thanks! More