McGovern Ford at Drum Hill
Lowell, MA
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Service was great. Carlos was very helpful & kept me updated on the repairs. I'll be a return customer for sure !! Carlos was very helpful & kept me updated on the repairs. I'll be a return customer for sure !! More
Super professional service staff Lisa, she helped me to complete pre-winter maintenance for my Ford Flex 2014 today, very quick and well done, it makes me peace of mind in whole winter, great place and gre complete pre-winter maintenance for my Ford Flex 2014 today, very quick and well done, it makes me peace of mind in whole winter, great place and great team, always good experience there, More
Great experience working with Brian in the service department. Truck was towed into the shop. Repair turned out to be extensive and pricy. He worked with my extended warranty to company to get parts a department. Truck was towed into the shop. Repair turned out to be extensive and pricy. He worked with my extended warranty to company to get parts and work approved. Was kept in the loop along the way with the repair process. He answered all my questions, was professional and easily accessible. McGovern service team is top notch. Thank you. More
Very easy to purchase a vehicle. Robert was very honest and dedicated a lot of time to explain everything. Robert was very honest and dedicated a lot of time to explain everything. More
I would say it's about the people who work there, a good experience. Especially my contact Carlos Borges 10+ experience. Especially my contact Carlos Borges 10+ More
Carlos at McGovern was wonderful to deal with and the service dept was great and fixed the issue! service dept was great and fixed the issue! More
Robert was amazing, very thorough he did an amazing job very kind and mindful not pushy or over bearing, overall great guy!!! very kind and mindful not pushy or over bearing, overall great guy!!! More
I worked with Robert and he was informative and knowledgeable about the vehicle I was interested in. He and the rest of the staff that I dealt with were excellent. Best experience I have ever had w knowledgeable about the vehicle I was interested in. He and the rest of the staff that I dealt with were excellent. Best experience I have ever had when buying a new vehicle. More