McGovern Ford at Drum Hill

Very professional and understanding to your needs to go above and beyond Make sure you're happy and satisfied. above and beyond Make sure you're happy and satisfied. More

Went for a manufacturer's recall pcm reprogram. Was completed in less than expected time. Was completed in less than expected time. More

I have been servicing my cars at this dealership since 2007 and have always been very satisfied. I even bought my most recent car here as well. 2007 and have always been very satisfied. I even bought my most recent car here as well. More

My most recent visit went well. The staff is very friendly and polite. All my questions were answered The staff is very friendly and polite. All my questions were answered More

Thoughtful, caring, knowledgeable. Brian Frye in service department made a difficult situation tolerable. Besides being a true gentleman, he has a knack for tremendous patience. Afte Brian Frye in service department made a difficult situation tolerable. Besides being a true gentleman, he has a knack for tremendous patience. After another agency ignored my dilemma, suggested that I try McGovern Ford. What a difference and a blessing! More

Service on a professional level! And quality work done when promised.I definitely will return for service and purchase. And quality work done when promised.I definitely will return for service and purchase. More

Rosie, the service manager went out of her way to put me in on there very busy schedule and treated me like I was a family. Her knowledge and expertise is not what can found at other competitions dealershi in on there very busy schedule and treated me like I was a family. Her knowledge and expertise is not what can found at other competitions dealerships. It made for a pleasant customer experience which is not always the case with service work at car dealerships. I will definitely lobby for McGovern Drum Hill Ford for customer service. More

My experience with Drumhill Ford Lowell was excellent as always . My appointment was prompt & accommodating . The waiting area was spacious with work space desks which was very convenient . Rosie Cray was m always . My appointment was prompt & accommodating . The waiting area was spacious with work space desks which was very convenient . Rosie Cray was my service rep and made my visit simply easy & inviting . She sought me out in the waiting area bringing all the paperwork to me & my keys . Will Kenny conversed with me in the showroom & was very friendly . Nice crew over there . I immediately had a long drive after my service appointment & my wheel rotation made the ride smoother than ever . The service & maintenance is awesome at the dealership and I appreciate it, thanks More

Carlos is very helpful and always pleasant. Knowledgeable because he’s been there so long. Knowledgeable because he’s been there so long. More

She’s so nice, fun person to have a conversation with and her pretty smile, and good soft hands it was a great experience having her to attend to customers her pretty smile, and good soft hands it was a great experience having her to attend to customers More