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McGovern Ford at Drum Hill
Lowell, MA
330 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 330 reviews
January 02, 2025
Sorry to say I am disappointed with the work done related to a recall inspection of the door arms. The molding on the driver side is no longer flush, it sticks out. I have not checked the passenger side ye to a recall inspection of the door arms. The molding on the driver side is no longer flush, it sticks out. I have not checked the passenger side yet. More
by ptstarr59
Employees Worked With
Lisa
January 01, 2025
The team was friendly and low pressure. They worked with me to find the right car for me. They worked with me to find the right car for me. More
by m3honey
December 30, 2024
Had a very pleasant meeting with Robert. He's professional, knowledgeable, respectful and treats you like family. I highly recommend him to help you find the best vehicle for you. He's professional, knowledgeable, respectful and treats you like family. I highly recommend him to help you find the best vehicle for you. More
by ddmcnulty55
Employees Worked With
December 29, 2024
I scheduled a mobile appointment and after 2 hours past that time scheduled I contacted the dealership. They stated trouble with mobile van then promised they would be there shortly, waited another 3 hour that time scheduled I contacted the dealership. They stated trouble with mobile van then promised they would be there shortly, waited another 3 hours and called and told them that I would pick up the part and did the job myself. The next day I did a Google search for the part from Ford and it was $100 cheaper than the dealership charged me, very disappointed! More
by skippy8878
Employees Worked With
December 25, 2024
Had my first auto service at McGovern, and Brian made the experience seamless and stress-free. He was professional, knowledgeable, and ensured everything was taken care of promptly. Excellent service and att experience seamless and stress-free. He was professional, knowledgeable, and ensured everything was taken care of promptly. Excellent service and attention to detail—highly recommend! More
by triroyal
Employees Worked With
Brian
December 22, 2024
Very respectful polite. they don't try to sell anything that you don't need. Highly recommend for you auto repairs they don't try to sell anything that you don't need. Highly recommend for you auto repairs More
by mlnstang85
December 20, 2024
I called on Monday to make a service appointment was given a Thursday morning appointment ar 8 am..service completed and was back in the race in as little as one hour... given a Thursday morning appointment ar 8 am..service completed and was back in the race in as little as one hour... More
by stevei
Employees Worked With
Lisa
December 20, 2024
I am extremely happy with service I received. As always Carlos is wonderful I always ask for him, he is definitely an Asset to McGovern Ford. As always Carlos is wonderful I always ask for him, he is definitely an Asset to McGovern Ford. More
by lindprtl
Employees Worked With
December 18, 2024
friendly service interaction every thing went smoothly oil change tire rotation explained to me what was going to be done and if anything was wrong with the vehicle I would be notified oil change tire rotation explained to me what was going to be done and if anything was wrong with the vehicle I would be notified More
by rmorrissey0503
Employees Worked With
Lisa
