
McGovern Chrysler Jeep Dodge Ram
Newton, MA
Filter Reviews by Keyword
By Type
712 Reviews of McGovern Chrysler Jeep Dodge Ram
Jim was very personable. It was not a high pressure environment. I knew what I wanted coming in and Jim was great at assisting me with that. It was not a high pressure environment. I knew what I wanted coming in and Jim was great at assisting me with that. More
No, I didn't buy the car there. It's all warranty work. 2021 scat pack 1320. I had an appointment for 11:30am, January 22nd. The service advisor told me it wouldn't be seen till 4: It's all warranty work. 2021 scat pack 1320. I had an appointment for 11:30am, January 22nd. The service advisor told me it wouldn't be seen till 4:00pm. I made the appointment a week before. There was three or four cars ahead of me. Their service advisor said, he didn't have enough technicians. Some of them on vacation. There's a problem with my key fob. All of the buttons worked. When I put on the break, push the switch ignition. The key fob not detected. I call my service advisor 5:00 the same day. He asked me if the car could stay overnight. I said Yes. The service is called the that morning at 9:00. He says you take your car. I said, it should be in the mechanics Bay. I left the car there last night. I figured the mechanic is started on it right away. The service advisor told me he needed a couple days. He said, when I left he brought it in the garage. I believe he worked on my car for 2 hours. I don't think he work on the car 1 hour. I think the service advisor wasn't Honest with me. I'll let it go with that. I feel I was a nuisance to him, the service advisor. McGovern Chrysler Jeep Dodge Ram, always sends me an oil change voucher. You can get it this price. I had one car that oil changed. I had a cool off before, I wrote this review. Robert W More
Can’t say enough about the staff at this dealership! My salesman, Wilson, is the nicest person who went above and beyond for me during the entire process of me getting into a new 2024 Jeep Sahara. From My salesman, Wilson, is the nicest person who went above and beyond for me during the entire process of me getting into a new 2024 Jeep Sahara. From driving the jeep over an hour away to my home so I could test drive it to negotiations of the price to getting side rails installed to making the entire experience fun and non-stressful. Wilson went 10 steps above anyone I’ve ever dealt with in the past at other dealerships. He is not the typical salesman you run into when you go shopping for a new car. On the day of signing he literally ran around to make sure everything was perfect! Can’t say enough about this person. He truly is an asset to McGovern. It was even a pleasure to deal with Ricky and Zach. Both very professional and genuinely nice! Will definitely continue to use this dealership for every future car I get into. The overall experience just made it impossible for me to go anywhere else! More
This was by far the most pleasant vehicle purchase I have ever made. Clayton, the salesman made everything seamless and completely changed my mindset on the car purchasing process. Also the “numbers” guys re ever made. Clayton, the salesman made everything seamless and completely changed my mindset on the car purchasing process. Also the “numbers” guys really seemed to really care about the customer as well. I would and will recommend to anyone looking for a Chrysler, Dodge, or Jeep. More