
McGovern Chrysler Jeep Dodge Ram
Newton, MA
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712 Reviews of McGovern Chrysler Jeep Dodge Ram
Scott is amazing. Ask for him! He is honest, knowledgable, and fair. He has helped negotiate prices for me, and helped me to make informed decisions. I absolutely love working with him, and woul knowledgable, and fair. He has helped negotiate prices for me, and helped me to make informed decisions. I absolutely love working with him, and would recommend anyone with a Jeep visit him specifically for service! More
I have more than 1 year with the same situation on my Jeep Renegade 2018, I drop off my car several time reported the same problem but always they have a "recommendation" on my car with nothin related wi Jeep Renegade 2018, I drop off my car several time reported the same problem but always they have a "recommendation" on my car with nothin related with the problem. My car have a really serious problem that coming from transmission system, Now they said the new struts and the new tires is the reason, but before my car have new tires and new struts, it has the problem. I will not spend time and money with this dealer in Newton, MA. More
Bought a used Jeep for sin w 30k mileage. It’s been less than 90 days but over 3750 miles so lemon law doesn’t apply. Son called bc car gas started numerous times and had to be jumped . Called for service a than 90 days but over 3750 miles so lemon law doesn’t apply. Son called bc car gas started numerous times and had to be jumped . Called for service and they told him it’s not covered and he should take it to a local place on the CapeCod bc it’s not like their prices will be cheaper so not worth the drive. Brought Jeep to another place and was told the battery was “junk”. So cost $220 to replace it, lemon law or not a battery should not be junk after a couple months. Never again will we buy from there as they should have stood by their sale. You judge dealerships and any sales transaction after they have your money. Lessen learned about this place. Buyer beware. FYI system made me choice someone so no offense to Chris . More
No B.S, No runaround.Car buying is Not a hassle No B.S, No runaround. Car buying is Not a hassle here. John Muphy is my first call when it's time for another car or truck. No B.S, No runaround. Car buying is Not a hassle here. John Muphy is my first call when it's time for another car or truck. More
McGovern is extremely, professional, efficient and courteous. I had a pretty long list of concerns with my Dodge Charger, and they took their time to evaluate the issues reassured all my needs will be courteous. I had a pretty long list of concerns with my Dodge Charger, and they took their time to evaluate the issues reassured all my needs will be met. From Dan, Kevin and Scott, they were all deligently kind and delivered the best repair service I have ever received. After repairing my car, they took it on a test drive and was not 100% satisfied with the outcome and brought it back in to evaluate further. Once the finale repairs were made, and I drove my car away, and felt like I was driving a new car. Thank you McGovern Jeep. I highly recommend your services to anyone in need of repair. If I could give you more than 5 stars I would!! More
I can finally say that I’ve found a new home for my jeep. Was concerned about an issue that my vehicle was having. Called a local jeep dealer and they pushed me out a week. Drove it to McGovern jeep in New Was concerned about an issue that my vehicle was having. Called a local jeep dealer and they pushed me out a week. Drove it to McGovern jeep in Newton and wow is all I have to say! I give them a 10 out of 5 stars. Phenomenal work guys thank you! More
Found a 2019 Ram online and scheduled a test drive, showed up for the test drive and was handed the keys. Loved the vehicle but it did have some hail damage on the hood, McGovern fixed the hood at no showed up for the test drive and was handed the keys. Loved the vehicle but it did have some hail damage on the hood, McGovern fixed the hood at no charge. Easiest vehicle transaction I have had in my 30 years of purchasing vehicles. More
Horrible Customer ServiceI purchased a vehicle and as Horrible Customer Service I purchased a vehicle and as part of the agreement McGovern was going to buy from me a vehicle I was leasing and had boug Horrible Customer Service I purchased a vehicle and as part of the agreement McGovern was going to buy from me a vehicle I was leasing and had bought out. McGovern was aware that it was going to take several months to receive the title and informed me that the purchase price they quoted for my vehicle "would not change". They have the vehicle in their possession and I have no payment! When the title was received and sent to McGovern they have now refused to honor the price quoted stating they were not aware it would take so long to get the title. The salesman (J. Murphy) I dealt with changed his tune once his deal was signed and he received his commission. The sales manager has been just as difficult to deal with in attempts to rectify this situation. Would never recommend this dealership to anyone. More
First, all Chrysler, Dodge and Jeep dealerships are independently owned and Chrysler has zero liability if they destroy and/or misdiagnosed your vehicle which is exactly what has happened in my case. I independently owned and Chrysler has zero liability if they destroy and/or misdiagnosed your vehicle which is exactly what has happened in my case. I was forced to take my warranted jeep to an authorized dealership and have it diagnosed. This shop failed to diagnose and perform what you call speculated diagnosis and it cost 700. Week later the same problem reoccurred with the same error code and yet Chrysler accepts this kind of behavior. Be warned in purchasing any Chrysler, Dodge, AND Jeep vehicles you are on your own warranty or not. More
another great customer experience at McGovern 2nd vehicle purchase at McGovern and the dealership looks great. Everyone was attentive, friendly, knowledgeable and accommodating the minute I walke 2nd vehicle purchase at McGovern and the dealership looks great. Everyone was attentive, friendly, knowledgeable and accommodating the minute I walked in. They even managed to squeeze in a regular service on my 1st RAM when I asked. Great experience. More