
McGovern Chrysler Jeep Dodge Ram
Newton, MA
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712 Reviews of McGovern Chrysler Jeep Dodge Ram
I felt very disrespected as a customer, especially after I declined to have work done because I felt costs were way too high. Also, felt like there was a lot of price gouging going on. They recommended one I declined to have work done because I felt costs were way too high. Also, felt like there was a lot of price gouging going on. They recommended one servive for over $700 for something that wasn't needed. The 2nd place I brought car to showed me actual items in question to prove it. Then that stupid text app that lists recommended service didn't work correctly & only showed the very high final cost, but no explanation for why it was so high. I won't be going back to this place for service in the future. More
I cannot say enough good things about this dealership. Wilson Stephens & Tom Cullinan were awesome to deal with when I bought my Grand Cherokee Summit. And the service provided by Juan Flores and his te Wilson Stephens & Tom Cullinan were awesome to deal with when I bought my Grand Cherokee Summit. And the service provided by Juan Flores and his team was equally good! More
Their customer service is severely lacking. I have personally witnessed certain employees being selective with who they treat well and who they don’t. I wouldn’t reccomend this place to anyone I have personally witnessed certain employees being selective with who they treat well and who they don’t. I wouldn’t reccomend this place to anyone More
Nice salesperson, great service! I had very nice experience buying my jeep.The salesman was very knowledgeable and made everything easy purchasing my first Jeep. I had very nice experience buying my jeep.The salesman was very knowledgeable and made everything easy purchasing my first Jeep. More
Have been a customer for years. ....excellent service! Never disappointed. Service technician Loan Pham is the best....she's always knowledgeable and trustworthy. ....excellent service! Never disappointed. Service technician Loan Pham is the best....she's always knowledgeable and trustworthy. More
Brought the Jeep in for a coolant flush and paid approx $175. Left and smelled coolant for a few weeks before bringing it in for a redux. The car was NOT leaking coolant prior to the flush. After service l $175. Left and smelled coolant for a few weeks before bringing it in for a redux. The car was NOT leaking coolant prior to the flush. After service looked again I was told I needed a new radiator. Service said I must have kicked up a stone or something into the radiator. I told them I was not leaking prior to my original visit and since they touched the car I was leaking. Price quoted for the radiator job...$1,900. I left and had the car looked at and in the end for $47 for a new upper radiator hose to replace the hose the tech ruined I was good again More