McGee Chrysler Jeep Dodge Ram Fiat of Springfield

new purchase don prat at kellys sales and service is a great guy and will do what ever he can to help also the new ram we bought was great wished i had bought one don prat at kellys sales and service is a great guy and will do what ever he can to help also the new ram we bought was great wished i had bought one a long time ago More

Amazing Dealership with Top Notch Staff Great Sales Staff! Made me feel comfortable from the minute I walked in the door! The service department is top notch too! I will be back! Great Sales Staff! Made me feel comfortable from the minute I walked in the door! The service department is top notch too! I will be back! More

I owned a Jeep commander that was 13 years old and had caused me so many gray hairs with issues. I had no radio no AC and something was always wrong. After some hard times I knew I couldn’t get into somet caused me so many gray hairs with issues. I had no radio no AC and something was always wrong. After some hard times I knew I couldn’t get into something nice with my credit and situation. The I spoke to Pat Kelley and he gave me some options and I went down to test drive a beautiful 2020 Jeep Compass. At best I was hoping for a nice used car and told my kids on the way down we would drive this nice Jeep but not to get our hopes up. He pulled up the exact one I wanted and let me test drive it and I immediately fell in love. The kids and I were greeted with smiles and waves. The whole staff was excellent about doing a sale while respecting social distancing. They were respectful of my budget and kept working and finding rebates until they got me into the payment I could afford. They Even redid all the paperwork to get me another rebate AND stayed open until 10 o’clock at night for me to run home and get some stuff they needed. I could not ask for more friendly helpful respectable genuine service than I had there! More

First purchase from Kelly - overall excellent experience Just made our first purchase from Kelly - a used Jeep for our teenage daughter. Don was excellent in helping us choose the right vehicle and made the Just made our first purchase from Kelly - a used Jeep for our teenage daughter. Don was excellent in helping us choose the right vehicle and made the purchase go very smoothly - even in the midst of the pandemic! More

bought my second jeep here i bought my first jeep in 1999 and loved it. the salesmen were great to deal with. answered all my questions and made a happy owner out of me. I had t i bought my first jeep in 1999 and loved it. the salesmen were great to deal with. answered all my questions and made a happy owner out of me. I had that jeep for 13 years. fast forward 21 years and I need another SUV. I go to the people I had good luck with the first time. I have always liked the looks of the Jeep Commander and that is what I bought. I love it and I am very happy with it. It will be the last vehicle I buy. More

I have had the pleasure of doing business with them for many years now. I would go nowhere else. Trust, professionalism and hard working are only some of the good words I would use. I have sent many friend many years now. I would go nowhere else. Trust, professionalism and hard working are only some of the good words I would use. I have sent many friends and family to them. More

wasted my time Was encouraged by many to go to Kelley's. Met with "Coach" Kevin. Told him the very specific truck I wanted. Could pay cash, Kevin said it could be or Was encouraged by many to go to Kelley's. Met with "Coach" Kevin. Told him the very specific truck I wanted. Could pay cash, Kevin said it could be ordered but let him look around first. He emailed me truck window stickers for a week that did not meet my description. I asked to discuss final price to get one ordered, or I wasn't going to spend any more time. He responded, "understood", and communication stopped. xxx ??? More

Willing to work with you Salesman was willing to listen to what I was looking for and the price I could afford and worked with me on them to assure all was good Salesman was willing to listen to what I was looking for and the price I could afford and worked with me on them to assure all was good More

Vehicle Salesmanship My wife and I were made extremely comfortable throughout the whole process. Kelly's a family business, and keeping our business local, was important My wife and I were made extremely comfortable throughout the whole process. Kelly's a family business, and keeping our business local, was important to us. We never got that "lost" feeling you might get out-of-town, or within a large impersonal dealership. We came away feeling like we were the only customer they had. Very gratifying experience. More

I went to Kelley's about 4 years ago to trade in my car that wasn't running and was going to cost way to much to fix and at the time they couldn't do anything for me but they tried and gave me advice on wh that wasn't running and was going to cost way to much to fix and at the time they couldn't do anything for me but they tried and gave me advice on what to do and to just keep chipping away at the loan and over the course of 4 years Don Pratt reached out to me to see how every was going and where I was on the loan and finally I got the loan down to $3,000 and at this time I haven't driven the car in 4 years. They worked with me and tried everything they could do and got me the best payment I could get and took that junk car off my hands and got me in a 2016 Honda Civic that's reliable and in great shape. I will always be thankful that they took the time to help me. I will never go to any other dealership. More