McGavock Nissan of Amarillo

Exceptional service Felix Soliz and Kenny Hayhurst were amazing. I am sad to say this is the first review I have received online, because I would have already sent many t Felix Soliz and Kenny Hayhurst were amazing. I am sad to say this is the first review I have received online, because I would have already sent many thanks to these two time and time again. This is my family's 8th purchase from this dealership, and they are more amazing each time!! More

Great experience Mcgavock did an awesome job helping my family! They helped us find what we wanted and needed. Everyone was friendly and helpful. Super easy buy! Mcgavock did an awesome job helping my family! They helped us find what we wanted and needed. Everyone was friendly and helpful. Super easy buy! More

Happy With My New Truck I went just looking at the new Frontiers. Meet Scotty and he made buying a new truck so easy and fast! He was very friendly and knowledgeable! I would I went just looking at the new Frontiers. Meet Scotty and he made buying a new truck so easy and fast! He was very friendly and knowledgeable! I would recommend him to my friends. I had a great experience buying my new truck. More

Quick and easy We weren't going to buy until next May but Scotty Short made it so easy we purchased the day after we spoke on the telephone. We are already returnin We weren't going to buy until next May but Scotty Short made it so easy we purchased the day after we spoke on the telephone. We are already returning customers and rest assured we will be again. More

Excellent It's was an awesome experience. This is the third vehicle I've bought from McAvick and it's been constant experience. That says a lot, it's not your It's was an awesome experience. This is the third vehicle I've bought from McAvick and it's been constant experience. That says a lot, it's not your typical "one and done" experience. More

Customer Satisfaction gone dosn hill We have owned 4 Nissans and were about to buy our fifth. Sadly, this will not happen. McGavok Nissan used to care about customer satisfaction. That is We have owned 4 Nissans and were about to buy our fifth. Sadly, this will not happen. McGavok Nissan used to care about customer satisfaction. That is not the case in Amarillo, Texas. Not only phone calls are not returned, especially by a McGavok, and when they are.... they misrepresent the truth. My 2007 Murano was brought in around March 2017 for a noise, that according to service department service writer Ben, and confirmed by a mechanic the timing chain was going out. During the same visit, my battery was replaced as it had gone bad according to Ben. Alternator was not checked. The car was brought back in for timing chain replacement. Car was kept for 6 days. Upon picking up, same noise was heard, informed Ben. Power steering pump went out shortly after that, car towed to McGavok, three days later fixed, noise still there so that was not the problem either. Three weeks ago, the noise got even louder and boom, the car left me stranded and towed to McGavok Nissan by Cierra towing. Left notes as to what happened. Was not called on Monday. By 1:00 PM called Ben and it was the alternator. They had one in stock, instructed them to install. The car was kept until Tuesday afternoon where I had to call again and was told it was ready. I asked why I was not called and Michelle stated Ben had called my husband and left voice mail. Not true. I had left my cell with my key fob at the time of the tow on Saturday and was not called. When I picked the car up on Tuesday, the noise was gone. The alternator was the problem all along. I could have had my car three months back in the same day at the tune of $750.00 instead of the 3400.00 for timing chain. Service manager after being called twice and the general manager stated nothing could be done to make it right since the noise factor remaining after timing chain problem not listed on a work order. Not only did I state to Ben but also mentioned on all the surveys about the work performed that I received. This automobile, though ten years old has only 43K miles and all routine maintenance has been performed Thank you, Milly Pearson More

An amazing car buying experience My experience at this dealership was far better than any other car buying experience I've ever had. Ive only bought 4 cars in my lifetime, but every t My experience at this dealership was far better than any other car buying experience I've ever had. Ive only bought 4 cars in my lifetime, but every time I had to deal with pushy car salesmen that didn't really appreciate what I needed in a vehicle. They just wanted to sell me a car at the highest price they could. At this Nissan dealership, it was a very stress free environment that made the entire process of buying a car enjoyable and fun. More

Five stars Very good dealership. Kenny was great. Dealt with all my questions. We will be back. Had problems with one vehicle and they did everything possible t Very good dealership. Kenny was great. Dealt with all my questions. We will be back. Had problems with one vehicle and they did everything possible to make it right. Worked out a great deal. More

Hands down best dealership, ever! Felix at McGavock Nissan was the best car salesman I've ever dealt with hands down. He treated me with the most respect, all while making me feel like Felix at McGavock Nissan was the best car salesman I've ever dealt with hands down. He treated me with the most respect, all while making me feel like he was a friend I had known my whole life. He got me in my first brand new car & I absolutely love it! The whole experience was phenomenal!! I will definitely be buying all of my future cars at McGavock. More

Thorough and helpful process The personnel I worked with were very helpful and made sure they answered any questions I had. They had their best interest in making me happy with my The personnel I worked with were very helpful and made sure they answered any questions I had. They had their best interest in making me happy with my deal. More