McGavock Nissan Lubbock

Great Customer Service-every time we take in my Pathfinder to be serviced they do a great job and always wash and vacuum the interior. Pathfinder to be serviced they do a great job and always wash and vacuum the interior. More

I have bought 3 cars from this dealership and every time it was a very pleasant experience it was a very pleasant experience More

Always great service and follow-up! Staff is very friendly in all departments and happy to help you. Staff is very friendly in all departments and happy to help you. More

Very friendly and professional. Excellent customer service From check in with the service writer to check out with the cashier Excellent customer service From check in with the service writer to check out with the cashier More

Great customer service and customer relation was displayed at the highest level.Luis went above and beyond to accommodate my timeline for the repairs to my vehicle. Luis gets 5 stars. displayed at the highest level.Luis went above and beyond to accommodate my timeline for the repairs to my vehicle. Luis gets 5 stars. More

Great selection of vehicles! Sales people are friendly, professional, and attentive. Would definitely recommend to family and friends! Sales people are friendly, professional, and attentive. Would definitely recommend to family and friends! More

I was greeted right away after pulling into the service department. The wait wasn't very long before I was told my car was ready. I had an oil change and tire rotation as well as other areas being inspecte department. The wait wasn't very long before I was told my car was ready. I had an oil change and tire rotation as well as other areas being inspected. Checked my out was fast. All employees were very friendly and courteous. More

Dealership as a whole is pretty good. Salesman I had was AWFUL. (Blake Foley)Still not happy that he told me things that were on the vehicle and then was like “ oh sorry” they are actuall Salesman I had was AWFUL. (Blake Foley)Still not happy that he told me things that were on the vehicle and then was like “ oh sorry” they are actually not on your vehicle AFTER I purchased the vehicle. I have had ZERO response to any emails or phone calls that I have left for management. The ONLY person that has any type of customer service was Luis Martinez when I took my vehicle in for an oil change on Thursday July 25, 2024. So if you want to keep me as a customer and have me promote McGavock Nissan in Lubbock Texas, I suggest someone call and listen to what I have to say. They have my information. I will say this is the second vehicle I have bought from a McGavock dealership and I was sorely disappointed. More

The customer service is off the wall great and service is fast best experience I’ve had all from McGavock Nissan fast best experience I’ve had all from McGavock Nissan More

Orlando was friendly and helpful when I came in to trade my Pathfinder for a newer model. I will continue to come back to McGavock Nissan again and again. I feel they strive to go above and beyond in meetin my Pathfinder for a newer model. I will continue to come back to McGavock Nissan again and again. I feel they strive to go above and beyond in meeting both my needs and wants. Patient and thorough care is given to me each time I visit. Thank you, Orlando and a very big thank you to the McGavock family. More