McGavock Nissan Lubbock

Great friendly and courteous personality, good helper. Answer all my questions and ask me questions to help out. Show me all the things of the car . I have her business card and she told me to call any ti Answer all my questions and ask me questions to help out. Show me all the things of the car . I have her business card and she told me to call any time ,if I needed something . More

Always gives service on time and as promised. Friendly and knowledgeable staff. I can get in and out quickly. Friendly and knowledgeable staff. I can get in and out quickly. More

James Lyon helped us with the purchase of a Rogue for our granddaughter who lives in Dallas and is attending college at San Diego State and we live in the RGV. We negotiatiated the purchase by cell phone. Ja granddaughter who lives in Dallas and is attending college at San Diego State and we live in the RGV. We negotiatiated the purchase by cell phone. James immediately won our trust and confidence. He was so helpful and caring, it made the process pleasurable. To top it off, James made all of the arrangements to deliver the car to San Diego, making a young lady very happy. We highly recommend McGavock and especially James Lyon. Charles Marina More

This was the easiest car buying experience I could imagine! The staff treats you like an important person and not just a number. imagine! The staff treats you like an important person and not just a number. More

Very good service. Friendly people. The only complaint I would have is their car wash after completing a service. My car looked better before they “washed “ it. The ser Friendly people. The only complaint I would have is their car wash after completing a service. My car looked better before they “washed “ it. The service advisor could slow down a bit. It’s like he is in a hurry to move you out the door. I like the place - they just need more attention to detail. More

I had an incredibly frustrating experience with this service center. I was charged $1,500 for a repair that wasn’t even completed. They only replaced some wires and failed to check the alternator, which service center. I was charged $1,500 for a repair that wasn’t even completed. They only replaced some wires and failed to check the alternator, which was the main issue. When I picked up my car, it died within 30 minutes of driving. I took it back, and first, they tried to blame the battery, which I knew wasn’t the problem. Then, they finally admitted it was the alternator—the exact issue I had brought it in for! I ended up going to a different service center and paid another $1,400 to actually get it fixed. I will never recommend this dealership to anyone. Worst experience ever. More

Fantastic service! They did a great job and also picked up and dropped off my car on time. Brad kept in touch with me on their progress throughout the day. Really appre They did a great job and also picked up and dropped off my car on time. Brad kept in touch with me on their progress throughout the day. Really appreciate this! More

Awesome buying experience! We will most definitely be back! Thanks McGavock Nissan of Lubbock! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ We will most definitely be back! Thanks McGavock Nissan of Lubbock! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ More

Service department is very professional and courteous. David Kerr was very knowledgeable and courteous Salesman. When I buy my next Nissan, I will look for David! Thank you!! David Kerr was very knowledgeable and courteous Salesman. When I buy my next Nissan, I will look for David! Thank you!! More

Fast, easy and very friendly staff. I drove in, explained I needed maintenance. Friendly staff took keys. I went to lunch, thinking it would be at least an hour for car to done. Went.to I drove in, explained I needed maintenance. Friendly staff took keys. I went to lunch, thinking it would be at least an hour for car to done. Went.to restaurant not far from McGavock’s. The time I drove, sit down and just ordered food. McGavock’s staff ( I’m bad on remembering names! I’ll pay attention next time), was 30 mins. Apologized that it will be awhile before I pick up car. Date 10/03/2024, 12:30pm (approximately). Wonderful friendly staff!!!! Fast, easy service. Oh and the garage’s were so clean!!! These guys need a raise!!! Thank you Rita Thompson More