McGavock Nissan Lubbock
Lubbock, TX
Filter Reviews by Keyword
By Type
1,112 Reviews of McGavock Nissan Lubbock
I had an incredibly frustrating experience with this service center. I was charged $1,500 for a repair that wasn’t even completed. They only replaced some wires and failed to check the alternator, which service center. I was charged $1,500 for a repair that wasn’t even completed. They only replaced some wires and failed to check the alternator, which was the main issue. When I picked up my car, it died within 30 minutes of driving. I took it back, and first, they tried to blame the battery, which I knew wasn’t the problem. Then, they finally admitted it was the alternator—the exact issue I had brought it in for! I ended up going to a different service center and paid another $1,400 to actually get it fixed. I will never recommend this dealership to anyone. Worst experience ever. More
Fantastic service! They did a great job and also picked up and dropped off my car on time. Brad kept in touch with me on their progress throughout the day. Really appre They did a great job and also picked up and dropped off my car on time. Brad kept in touch with me on their progress throughout the day. Really appreciate this! More
Service department is very professional and courteous. David Kerr was very knowledgeable and courteous Salesman. When I buy my next Nissan, I will look for David! Thank you!! David Kerr was very knowledgeable and courteous Salesman. When I buy my next Nissan, I will look for David! Thank you!! More
Fast, easy and very friendly staff. I drove in, explained I needed maintenance. Friendly staff took keys. I went to lunch, thinking it would be at least an hour for car to done. Went.to I drove in, explained I needed maintenance. Friendly staff took keys. I went to lunch, thinking it would be at least an hour for car to done. Went.to restaurant not far from McGavock’s. The time I drove, sit down and just ordered food. McGavock’s staff ( I’m bad on remembering names! I’ll pay attention next time), was 30 mins. Apologized that it will be awhile before I pick up car. Date 10/03/2024, 12:30pm (approximately). Wonderful friendly staff!!!! Fast, easy service. Oh and the garage’s were so clean!!! These guys need a raise!!! Thank you Rita Thompson More
I bought a 2024 Nissan Rogue SV from McGavock. I love my SUV and I loved my purchasing experience. Isic was a great sales person, helpful and made the process fast and easy. I would highly recomme I love my SUV and I loved my purchasing experience. Isic was a great sales person, helpful and made the process fast and easy. I would highly recommend buying from them. More