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McFarland KIA

North Hampton, NH

4.7
247 Reviews
Not all car dealerships are created equal, and here at McFarland Kia, we pride ourselves on being a cut above the rest with our unrelenting commitment to customer service. From our hometown of North Hampton to the nearby communities of Hampton, Durham, Portsmouth and Newmarket, we're proud to have worked with folks from all walks of life. And whether you're seeking the perfect new car, shopping on a strict budget for a used vehicle, just searching for that perfect financing deal, or even browsing around for a service and parts center you can trust, we're confident you'll find that our dealership is a great resource for all your automotive needs.
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137 Lafayette Road

North Hampton, NH

03862

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Showing 247 reviews

September 11, 2025

My car had its tires rotated two days prior and was making a thumping noise on slow travel. I asked to take a look at my car. They ended up rotating the tires back where they originally were and balan More

by CARF58
Recommend Dealer
Yes
Employees Worked With
Haley Milton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

McFarland KIA responded

Thank you so much for allowing our service department to investigate. Once they were able to review your issue they determined that the root cause was tire imbalance which they performed alongside a needed tire rotation. Please feel free to reach out if any further issues arise. James Pirkey General Manager McFarland Kia

September 08, 2025

Brady and his management were cartoonishly evil. The pressure was on from the moment I saw the car. They continuously talked about "how great the car was", which felt reasonable, if overexcited. Onc More

by lyft.imbecile815
Purchase Time
Recommend Dealer
No
Employees Worked With
Brady, Kevin Johnson
Sep 09, 2025 -

McFarland KIA responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. James Pirkey General Manager 603-758-3180 jpirkey@mcfarlandkia.com

September 06, 2025

They were great to work with. All of the negotiating was done via email, I just turned up at the dealership to sign paperwork More

by hrctrader
Recommend Dealer
Yes
Employees Worked With
Nathan Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Haley
Sep 06, 2025 -

McFarland KIA responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Brown General Manager 603-758-3180

September 06, 2025

Enjoyed working with Nathan Lang and Matt on buying a new 2025 Telluride. The car really sells itself, but they were amazing to work with during the process. More

by shydi_01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Milton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Haley
Sep 06, 2025 -

McFarland KIA responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Joe Brown General Manager 603-758-3180

September 05, 2025

had a bad experience with the used car I bought, but they worked with me and made everything good. More

by wrh_glb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Danforth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric,adonis,joe, Adonis Gonzalez
Sep 05, 2025 -

McFarland KIA responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McFarland KIA! Joe Brown General Manager 603-758-3180

September 04, 2025

Experience was pleasant excepting the tedious delay to get the final financial task done. Agata was wonderful and did everything she could to accommodate us and we would definitely recommend her and McFar More

by ronlapointe51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Agata Tullercash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

McFarland KIA responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing McFarland KIA! Joe Brown General Manager 603-758-3180

September 04, 2025

You can't go wrong. Salesman, office, service are all some of the best I've worked with when buying and servicing the car. More

by KOALA121858
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Travis Clement
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

McFarland KIA responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Brown General Manager 603-758-3180

September 04, 2025

I had a great experience with my salesperson Mac…the dealership worked hard to accommodate me! More

by dhosker0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Reim
Sep 04, 2025 -

McFarland KIA responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Joe Brown General Manager 603-758-3180

September 03, 2025

Salesman was very knowledgeable about the car we were interested in. During the purchasing phase other departments introduced themselves. Everyone was very helpful and any questions we had were answer More

by amcummings52
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Dolle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Danforth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

McFarland KIA responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McFarland KIA are glad to have you as a customer. Joe Brown General Manager 603-758-3180

September 03, 2025

Adrian is extremely kind, but not knowledgeable at all. I have not been able to get in touch with the dealership at all, despite calling for weeks. More

by rae.mccoy917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Schoech
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

McFarland KIA responded

Rae, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Brown General Manager 603-758-3180

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