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McFarland Ford of Rochester - Service Center
Rochester, NH
488 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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488 Reviews of McFarland Ford of Rochester - Service Center
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February 27, 2024
Have had great experiences with both sales and service department. Both worked with me to fit my schedule department. Both worked with me to fit my schedule More
by shaunjablonski
Verified Customer
February 26, 2024
Matt K. is just outstanding. He was terrific. Best salesman I've had in 40 years. ...... is just outstanding. He was terrific. Best salesman I've had in 40 years. ...... More
by jkorte15
Employees Worked With
Other Employees :
Mr. I can remember. He was new., Jonathan Cabral
February 25, 2024
Very good service in repairing vehicle, puts Portsmouth Ford to shame both in repair and communication. Ford to shame both in repair and communication. More
by zrslandscaping
Employees Worked With
February 24, 2024
Vehicle's third visit for same issue (sunroof rattling). First time they took it apart and greased it as per service bulletin, on second visit, parts replaced, they said tthey would "take care of me" if thi First time they took it apart and greased it as per service bulletin, on second visit, parts replaced, they said tthey would "take care of me" if this came up again. Now, new ownership, I asked if they would honor this previous statement. I have an extended warranty and asked if they could eat the deductible, I was told yes, AFTER sevice completed I was told, no, too much time had elapsed since last visit for that issue. Service manager changed his mind. Had I known this, I would have taken it to different dealer. This is going to be recurring issue, tech was great, he let me know to expect another visit in 3 years or less for same problem More
by John 1001
Employees Worked With
February 23, 2024
It’s a lot better than the last owner. Both the service and asst service managers were great and also the people at the service desk Both the service and asst service managers were great and also the people at the service desk More
by CAMCCARRISTON
February 19, 2024
Very good customer service! Very easy to work with and very efficient. I needed a part replaced and it was finished on time,and the job was done right.Caleb was my service rep. Very easy to work with and very efficient. I needed a part replaced and it was finished on time,and the job was done right.Caleb was my service rep. and and he was polite and professional. More
by goodesb
Employees Worked With
Caleb
February 19, 2024
Fast, friendly and efficient service. I needed to work while i waited and the wifi was not great. Still, not really key to the great service. I needed to work while i waited and the wifi was not great. Still, not really key to the great service. More
by YOGIDAWNMARIE
February 17, 2024
You guys were great! Good customer service! My wife loves her new Escape and I'm very happy with my new F-350. Thank you for all the attention to detail for showing us ho Good customer service! My wife loves her new Escape and I'm very happy with my new F-350. Thank you for all the attention to detail for showing us how everything works. More
by charliegoodrich
February 16, 2024
outstanding people, awesome services, very professional, top notch place to do business with will buy again there top notch place to do business with will buy again there More
by cbmerrill
Employees Worked With
February 15, 2024
This was our 2nd truck we bought and was great working with them chase both times..He was great..we will definitely use again for our vehicle needs with them chase both times..He was great..we will definitely use again for our vehicle needs More
by crgpropertymaintenancellc
Employees Worked With
Chase cardigan , Ben Rennie, Jonathan Cabral
