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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
443 Reviews

443 Reviews of McFarland Ford of Rochester - Service Center

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February 28, 2024

Very clean, friendly staff, courteous staff, the speed of the service was exceptional, Dan worked with me to work around my schedule. Highly recommend this place. More

by MDPRSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
February 28, 2024

I can not say enough good things about the service I have received from McFarland Ford Rochester. My latest service was double manifolds on my F350. Came in well within the estimate I was quoted. Thank y More

by MFDTD32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
February 28, 2024

Very good service, had oil change and N. H.complimentary state inspection. The service man said we will need tires in the near future and showed the brands and prices, also a maintenance sch More

by UMP47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Glidden
February 28, 2024

Robbie was great. No pressure salesman. Followed up with my concerns and made sure the car buying process went smoothly. Super friendly staff. More

by joia618
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robbie Larson
Feb 29, 2024 -

McFarland Ford of Rochester responded

Thank you for your great review and kind words, we'll be sure to pass them along to Robbie! We're glad to hear you had a positive experience here at McFarland Ford of Rochester!

February 28, 2024

Just have been treated extremely well by this dealership. Very pleased and would highly recommend them. More

by moderngreensolutions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Feb 29, 2024 -

McFarland Ford of Rochester responded

It means so much to us to see your review! Thank you for your kind words and shout out!

February 27, 2024

Have had great experiences with both sales and service department. Both worked with me to fit my schedule More

by shaunjablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
Feb 27, 2024 -

McFarland Ford of Rochester responded

Shaun, thank you for your wonderful review! We're glad to hear your experience here at McFarland Ford of Rochester was positive!

February 26, 2024

Matt K. is just outstanding. He was terrific. Best salesman I've had in 40 years. ...... More

by jkorte15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. I can remember. He was new.
Feb 27, 2024 -

McFarland Ford of Rochester responded

Thank you for your great review and kind words! We'll be sure to pass them along to Matt, safe travels!

February 25, 2024

Very good service in repairing vehicle, puts Portsmouth Ford to shame both in repair and communication. More

by zrslandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Vehicle's third visit for same issue (sunroof rattling). First time they took it apart and greased it as per service bulletin, on second visit, parts replaced, they said tthey would "take care of me" if thi More

by John 1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Quinton
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

It’s a lot better than the last owner. Both the service and asst service managers were great and also the people at the service desk More

by CAMCCARRISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
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