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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
438 Reviews

438 Reviews of McFarland Ford of Rochester - Service Center

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June 06, 2025

Had an oil changed at 9 called at 2 my car still wasn’t done and had to wait another 2 hours. Also asked if I could get a car detail while I was there and just told flat no instead of trying to work with m More

by d.helton121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Art Bedard
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

They were quick and easy to deal with job was done and they called me right away to let me know if I can pick it up More

by A1FOUNDATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Boch III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

Got an appointment promptly and Frank called with diagnosis and plan for repair of issues. More

by DTCAMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Matt k is always great to work with. Art in service is top notch too More

by SCAPPA2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt k
June 03, 2025

Brooke (and Brian) were very helpful in the car shopping process and pricing/options. Would recommend and go back. More

by colin.j.reno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Rochester Ford was a dealer with good pricing in my area. Tyler, my salesman, was very professional and made my purchase very pain free. More

by mcjett843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The service we received from Lauren and Jonathan was better than expected We are very happy with their communication Professionalism and kindness. They are both very knowledgeable about the bronco More

by jd1ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Boch III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hempfling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Way
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren , Matt Eisenhuth
May 30, 2025

I have only been to this dealership twice and have been very satisfied. I went there when it was Granite Ford. More

by cahk26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Sales are well prepared to answer any questions. They work hard to find a truck that match our “wants” to our budget. Service has been great. More

by jtfinnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Boch III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Was very pleased with the work done from the service team. Frank was my advisor, but I know there is a whole team in the back that makes the process roll smoothly. Appreciate the techs taking the time t More

by RANDYGENIER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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