McFarland Ford of Rochester - Service Center

On time they did what they were supposed tovvvvv vvvvvv ffffff ffffff ffffff ddddd dddd ffffff ffffff ffffff ddddd dddd More

My vehicle is making more noises then before I brought it in. Replaced rotator and break and now the car squeels while turning. Have to go back to a mechanic somewhere else. in. Replaced rotator and break and now the car squeels while turning. Have to go back to a mechanic somewhere else. More

You sold me a car not even a gear ago. No one should fail inspection for brakes in that amount of time. I was told you sold me a car with 6mm of front pads left. Half the life of them were No one should fail inspection for brakes in that amount of time. I was told you sold me a car with 6mm of front pads left. Half the life of them were gone yet you replaced the back. No one told me my water pump us leaking until I got home and read the paperwork. Again , haven't even had the car at year yet More

Best buying experience ever. Tim was very professional. No pressure. I would recommend to anyone. Tim was very professional. No pressure. I would recommend to anyone. More

Easiest buying experience ever. Great fast response to communication. Chase found me the perfect truck when the one I came to test drive wasn’t exactly what I wanted. Thanks so much Great fast response to communication. Chase found me the perfect truck when the one I came to test drive wasn’t exactly what I wanted. Thanks so much. More

Efficient, welcoming, knowledgeable, able to explain issues clearly. I do not like you telling me I have to write a minimum of 15 words. issues clearly. I do not like you telling me I have to write a minimum of 15 words. More

Friendly Courteous Knowledgeable No nonsense approach Enjoyed my experience with the salesman and the staff I interacted with. approach Enjoyed my experience with the salesman and the staff I interacted with. More

Very professional and had personal experience with my specific truck, since the salesman owned one himself. specific truck, since the salesman owned one himself. More

I first gave McFarland ford a low rating, I am withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now withdrawing that rating to give a new rating based on the Service manager reaching out to me. I have purchased my 2021 f-250 from Rochester Ford now McFarland Ford and just recently referred my sister to purchase a used Ford Ranger from McFarland Ford. My 2021 F-250 has had an issue with a circuit that was no longer under warranty. The circuit issue upset me due to being charged for both diagnosis and repair. Being in business myself I would consider working with my customer mostly to retain a good relationship with them for future business consideration. My F-250 has less than 20,000 miles on it. The service manager did reach out to me and offered to absorb some of the cost. That to me was worth considering a better rating due to Customer service. I will remain a loyal customer to McFarland ford and will keep referring new customers to them. More

Excellent staff! They took my car early for service, offered me a ride and texted me when my car was completed! They took my car early for service, offered me a ride and texted me when my car was completed! More