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McFarland Ford of Rochester - Service Center

Rochester, NH

4.7
452 Reviews

452 Reviews of McFarland Ford of Rochester - Service Center

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June 26, 2025

The team was very fast and the purchase went quickly. It was an easy purchase. More

by btdubriske
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Schoech
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Did work required, did good job took longer than expected, but job was done right. More

by hudson_chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Excellent work excellent service all attentive very focused on customer! Very good experience! And they fixed my problem More

by GITZITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

I brought my Emkay car for service and they had it done quicker than they thought and the service was impeccable. More

by chriskelby1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Frank the service advisor, took great care of my needs and fixed my issue a timely manner. More

by M.HOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Excellent Service team (especially Frank) and staff! Quick check in and check out process too. More

by taysmsteph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

I was assisted by the service department and they performed a request I made last minute at no charge! Thank you so much!!!! More

by chriskelby1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Too slow , two hour to preform two recalls , no loner car for service while service being preformed More

by TONYTENTINDO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2025

I HAD A POSITIVE EXPERIENCE WITH THE SALES STAFF AND WOULD BUY FROM THIS DEALERSHIP AGAIN. More

by akebull
Recommend Dealer
Yes
Employees Worked With
Art Bedard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hempfling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

Frank is very easy to talk to and follows up on questions. I ask for him when we service issues. More

by jtfinnh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Montmarquet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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