McFarland Ford of Rochester - Service Center

Your sales rep Tim, was absolutely phenomenal during my Hole experience and purchasing my new 2025 Ford bronco. Even the issues I ran into, he and the team were able to tick them away to allow us to get t Hole experience and purchasing my new 2025 Ford bronco. Even the issues I ran into, he and the team were able to tick them away to allow us to get this sale through… Phenomenal. Even though it’s only been a few days, I am very, very happy with my New bronco. More

Great service department very efficient and cost effective. Valued my time. Friendly and courteous service department. effective. Valued my time. Friendly and courteous service department. More

I am extremely happy with my experience here. No pressure. Easy to communicate with. Fair trade value and excellent value on my purchase. Matty K was great. Highly recommended. No pressure. Easy to communicate with. Fair trade value and excellent value on my purchase. Matty K was great. Highly recommended. More

Quick and easy to work with. A real professional type atmosphere. I look forward to returning for service again. A real professional type atmosphere. I look forward to returning for service again. More

Easy to schedule, short wait time so overall very satisfied. This was my first service and so it was very important for my future decision on where to have my truck serviced. satisfied. This was my first service and so it was very important for my future decision on where to have my truck serviced. More

Convenient to drop vehicle overnight for longer appointment and service needs. Got a timely call when done appointment and service needs. Got a timely call when done More

Appointment for brake maintenance, replaced pads and rotors and was a waiter. Job was completed in approx 1 hour, much faster that I expected. Great service and in and out repair. Excellent work! rotors and was a waiter. Job was completed in approx 1 hour, much faster that I expected. Great service and in and out repair. Excellent work! More

I got an appointment with ease. There were plenty of open seats in the waiting room and the repair cost was less than the quote, Can't get any better than that! There were plenty of open seats in the waiting room and the repair cost was less than the quote, Can't get any better than that! More

Matt is so great to deal with. He made purchasing my truck a great experience. He made purchasing my truck a great experience. More

First time I went in for a synthetic oil change, I was there for about 40-45 minutes. Second oil change included fuel injection system flushed and serviced. This took close to 2 hours... also when booking there for about 40-45 minutes. Second oil change included fuel injection system flushed and serviced. This took close to 2 hours... also when booking the oil change it says it includes fluids top off... and my fluids were at the same level, windshield washer fluid low light came on a couple days later and coolant level was under min line...maybe these fluids aren't included? The workers there are nice and respectful. More