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McFarland Ford of Rochester

Rochester, NH

4.7
548 Reviews
The team at McFarland Ford of Rochester would like to welcome you to our dealership in Rochester, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Rochester, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Rochester count on the high-quality vehicles and services found at McFarland Ford of Rochester, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8 Crane Dr

Rochester, NH

03867

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Showing 548 reviews

February 28, 2024

I can not say enough good things about the service I have received from McFarland Ford Rochester. My latest service was double manifolds on my F350. Came in well within the estimate I was quoted. Thank y More

by MFDTD32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bergeron
February 28, 2024

Great experience and very smooth transaction. I would definitely buy here again and recommend to friends and family More

by PAYNECONST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie, Robbie Larson
Feb 28, 2024 -

McFarland Ford of Rochester responded

We're glad to hear about your experience with our team at McFarland Ford of Rochester! Thank you for your shout out and review, safe travels!

February 28, 2024

Very good service, had oil change and N. H.complimentary state inspection. The service man said we will need tires in the near future and showed the brands and prices, also a maintenance sch More

by UMP47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb Glidden
February 27, 2024

Great experience and very informative regarding the new F150 lightning. Recommend anyone that’s looking for a new vehicle to check out McFarland Ford. More

by Nc300bowler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie, Benjamin Arsenault
Feb 27, 2024 -

McFarland Ford of Rochester responded

We're glad to know you had a positive experience with our team at McFarland Ford of Rochester. We greatly appreciate your shout out and review! Enjoy your new truck!

February 27, 2024

Have had great experiences with both sales and service department. Both worked with me to fit my schedule More

by shaunjablonski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Carignan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
Feb 27, 2024 -

McFarland Ford of Rochester responded

Shaun, thank you for your wonderful review! We're glad to hear your experience here at McFarland Ford of Rochester was positive!

February 26, 2024

Matt K. is just outstanding. He was terrific. Best salesman I've had in 40 years. ...... More

by jkorte15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Knezevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. I can remember. He was new.
Feb 27, 2024 -

McFarland Ford of Rochester responded

Thank you for your great review and kind words! We'll be sure to pass them along to Matt, safe travels!

February 25, 2024

Very good service in repairing vehicle, puts Portsmouth Ford to shame both in repair and communication. More

by zrslandscaping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2024

Vehicle's third visit for same issue (sunroof rattling). First time they took it apart and greased it as per service bulletin, on second visit, parts replaced, they said tthey would "take care of me" if thi More

by John 1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Quinton
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

It’s a lot better than the last owner. Both the service and asst service managers were great and also the people at the service desk More

by CAMCCARRISTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Quinton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Bergeron
February 23, 2024

Very unorganized every time I came in to either look at the car or sign papers I ended up waiting for hours even though telling them I had somewhere I had to be they push the limit and then when I finally More

by andrewgard50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Lauren Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Carignan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rennie
Feb 23, 2024 -

McFarland Ford of Rochester responded

Hi Andrew, I am sorry to hear that you had a bad experience. I did not realize you felt that way and want to make sure that your concerns are addressed. I know the WeatherTech mats were removed during the full recon process and with the time constraints they were missed being placed back in the vehicle. We did however address that concern right away and hold the mats until it was convenient for you to come and pick them up. I am sorry for pushing the limits on your timetable, we tried our best to accomodate your busy schedule, but if we missed the mark on that I do apologize. I did leave you a voicemail regarding the inspection sticker as I want to get that handled right away. We are happy to come pick up the vehicle and bring back to you once that is complete. I do not want you to be inconvenienced in any way, so if you would like to call me back to schedule a good time for that, please do. I am also available to discuss any other concerns you have. I hope to speak with you soon!- Ben Rennie- General Sales Manager

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