
McDavid Ford
Fort Worth, TX
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Lynn "Big Tex" Self, is a very nice person. He treated us with respect, he made sure that we were happy. He was honest, and really listened to what we wanted in a car and needed in a car. He put u treated us with respect, he made sure that we were happy. He was honest, and really listened to what we wanted in a car and needed in a car. He put us in a GREAT car! Rick, is one of the finance managers and he really went to bat for us with the bank to make sure that we got the car we wanted. Overall, great experience! I couldn't ask for a more honest, dedicated to the customer car dealership. Before going to Texas Motors Ford, we had several experience's at other dealerships. I am so glad that we found Texas Motors Ford! Thank you to Big Tex and Rick for your dedication! More
Good Afternoon, I have all my paperwork done I just had Good Afternoon, I have all my paperwork done I just had to take a few minutes to put down my thoughts.I had visited many dealerships & was undecided Good Afternoon, I have all my paperwork done I just had to take a few minutes to put down my thoughts.I had visited many dealerships & was undecided about who I would choose to purchase a new car from. A walmart employee Edie Frizzell had told me that ford & walmart work hand in hand w a flexplan. I was uncertain of what that was however I became interested.As soon as I walked into the ford dealership I was treated like a lady.I wasn't confused nor intimidated by any car speak nor the salesmen.As a divorced woman who never bought a car this ordinarily would be a scary ordeal not so! I expect to have a good long working relationship & made a new friend. More
Took car in for recall service. They let me use a loaner car while mine was being worked on. It didn't take as long as they first thought to get the part in and get the car fixed, only 2 days! I always have car while mine was being worked on. It didn't take as long as they first thought to get the part in and get the car fixed, only 2 days! I always have my car serviced here so I have a service advisor, Jamie Heiland. He is GREAT!! Always helpful and friendly. I gave a rating of good because overall it was. There were a couple of things that were great but my overall experience was good. More
Found truck on line called to see if truck was avilable,salesman said it was told him i would call him back returned his call told him i would be driving 3 hours to meet him.he said the truck woul avilable,salesman said it was told him i would call him back returned his call told him i would be driving 3 hours to meet him.he said the truck would be pulled to the front of the store so no one would make a deal on it.Talked to 2-different salesmen during the trip.got to dealership to find out someone was making a deal on the truck. 3 hour trip wasted.POOR CUSTOMER SERVICE. More
I went to the dealership to check out a Mustang I saw listed on the internet. I called first and spoke to Lynn Self and because he was so helpful I made it a point to ask for him when I arrived. He mad listed on the internet. I called first and spoke to Lynn Self and because he was so helpful I made it a point to ask for him when I arrived. He made me feel welcomed and appreciated even though he had no idea whether I was buying today or at another time, so I was just a potential customer. As we talked more I realized he was truly genuine in how he approached his customers. He made me feel like I was the most important customer in the dealership. I have bought many cars over the years and I have never had the kind of service Lynn provided me with that day. I would recommend anyone who is on the internet or just looking for a new or used car start with Lynn. I can almost guarantee you will also be hooked. Thanks Lynn. More
My service experience was fantastic! Every staff member I spoke with was extremely helpful and very professional. Problem was diagnosed, and repairs completed in a reasonable amount of time and at a reasonab spoke with was extremely helpful and very professional. Problem was diagnosed, and repairs completed in a reasonable amount of time and at a reasonable cost. I'm very thankful the parts were available. Your facility is also very nice, and well laid out. Thank you for resolving my emergency into a pleasant experience. More
Hi. I dealt with Karl Brown and I really wish to Hi. I dealt with Karl Brown and I really wish to commend him for the professional approach he had when dealing with a difficult customer like mysel Hi. I dealt with Karl Brown and I really wish to commend him for the professional approach he had when dealing with a difficult customer like myself, not only did Karl get the deal done within my budget constraints but he was professional, helpful and friendly all the way through the transaction. Karl,GOOD JOB WELL DONE, I will for sure be back when I replace my wife's vehicle Well done Karl Thanks. Paul meiring More
I shook hands on the so it's on me too, but the next morning I felt like I had been thru the old bait and switch drill. Some way or the other the truck I made my offer on went up several K$ between my f morning I felt like I had been thru the old bait and switch drill. Some way or the other the truck I made my offer on went up several K$ between my first visit and when I made my offer. I ended up with lesser truck for more money than the first truck that I really wanted and I spent hours waiting to get it all done. They just wore me down. I went to this dealer because their offer made it look like the best deal for the best truck out of the many dealers I visited. I folded when I should have went back to Dodge. Think I was a little harsh on my first pass at this. I upgraded the overall to OK and I will recommend this dealer. This change is due to a talk I had with the owner(good guy). More