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McDavid Ford
Fort Worth, TX
1,040 Reviews
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May 19, 2025
I took my car to the dealer to fix a recall on it. I was told that fixing the recall takes three hours. They have to take the trunk apart to fix or replace the rear backup camera. Was told it couldn’t I was told that fixing the recall takes three hours. They have to take the trunk apart to fix or replace the rear backup camera. Was told it couldn’t get done that day but they could send someone to my house the next morning to fix it. The next day came the repair man came. He was here 15 minutes said he was done and left and I have no clue what was done to my vehicle as I did not get any paperwork. This is not the first time I’ve had problems with the service department. They had my car before to fix my back up camera I went in at 8 AM that day by 5 PM. I’d heard no word on my car being ready. I called to the dealer. They say that they’re working on it. I go to the dealership to find my car has not been touched that entire day and was told that other people had come in with other problems that were more important than mine for the holiday weekend And they repaired and fixed other people’s vehicles why mine sat there all day long nothing was done I would not trust this dealership for anything More
by Med1calman
Employees Worked With
Service dept
May 17, 2025
Knowledgeable, efficient, you will know all about your vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bough vehicle functions before leaving, helpful and all of staff is very friendly, and understands your time is also valuable in getting your vehicle bought in a reasonable time More
by MPettis
Employees Worked With
Karl Brown
May 15, 2025
I had a great experiance. Brian Bertschy and Sterling Moody Jr took really good care of me. Will be purchasing from them again when it comes time Brian Bertschy and Sterling Moody Jr took really good care of me. Will be purchasing from them again when it comes time More
by mtito440
Employees Worked With
Brian Bertschy, Sterling Moody Jr
