McDavid Ford
Fort Worth, TX
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Garrett Moore was a great sales representative. He helped us out a lot with our vehicle purchase, and we felt like he wanted us to get the best deal possible for us. He helped us out a lot with our vehicle purchase, and we felt like he wanted us to get the best deal possible for us. More
I purchased a Mustang Mach-E from this dealership and Joshua and TJ made this a very easy experience and I absolutely love the car. They made the negotiations on the price fair and It seems like they wa Joshua and TJ made this a very easy experience and I absolutely love the car. They made the negotiations on the price fair and It seems like they wanted to keep everyone happy, while still maintaining a bit of profit. I did have a slight issue during / after purchase, but Joshua went above and beyond in order to fix it and make sure I loved the car. If I wanted to buy another car, or if I needed anything, I would be sure to go back. More
I purchased an F350 Lariat at this dealership. I live in Louisiana and had to have it registered there. The process was much longer than it should have taken. In fact, the paperwork stayed at the I live in Louisiana and had to have it registered there. The process was much longer than it should have taken. In fact, the paperwork stayed at the dealership for about 11 days before being sent to their title company. Then, the title company kept it for several days before sending it to another title company in LA. All the while I have 30 days to pay the taxes in LA on the truck I just bought, however, the taxes were collected by the dealership. Now, I’m on the doorstep of facing penalties in LA for not paying the taxes on the new purchase when I was taken completely out of this equation. With that being said, I sent multiple emails, and made calls that were never answered or returned. Finally, when I spoke to a manager on a Friday, he assured me they would look into it and try to speed things up. He promised they would call me on the very next Monday with an update. Guess what, never called me back. The lack of responsiveness really did me in for this place. Apparently once the sale was complete, they were finish with me. It is very unfortunate, I love the truck, but I would never go back, or recommend this dealership to anyone. More
Had a very nice experience while purchasing my F-250 King Ranch pickup. The salesman, Finance lady and Manager were professional and courteous. It was a no pressure atmosphere. Ranch pickup. The salesman, Finance lady and Manager were professional and courteous. It was a no pressure atmosphere. More
Dealership didn’t disclose on a new vehicle that the warranty had started the day they took delivery of it. They then did very little to try and amend the situation, trying to say that my extended warra warranty had started the day they took delivery of it. They then did very little to try and amend the situation, trying to say that my extended warranty that they sold me would take care of it. Dealership is shady and doesn’t care about its customers. More
During my Visit I met a very good friendly manager who helped me to get my brand new car 🚘. I do recommend ford they have a excellent customer service team. helped me to get my brand new car 🚘. I do recommend ford they have a excellent customer service team. More