McCurley Mazda
Pasco, WA
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761 Reviews of McCurley Mazda
Poor customer service. After having concerns over a tire having cuts (“they aren’t slashed”) in it and being told there were no safety concerns I asked the dealer/rep to cover me should there be any accide having cuts (“they aren’t slashed”) in it and being told there were no safety concerns I asked the dealer/rep to cover me should there be any accidents due to the tire concern and the answer was no. Being told there were no safety concerns and then being told they couldn’t cover me 200 miles so that I can get home sounds contradictory. During a test drive we consulted with a tire shop that said safety was questionable so they recommend replacement. A customer should not have to worry about safety getting home after spending $60k on a vehicle. More
2019 Kia Forte I purchased a 2019 Kia Forte That the sales manager Eddie helped me purchased fell in love with the car about 2 weeks later I had situation with the I purchased a 2019 Kia Forte That the sales manager Eddie helped me purchased fell in love with the car about 2 weeks later I had situation with the seatbelt completely locking up to where I had to call the fire department in order to get my child out the car. I was so angry that I went back to the dealership and explained what happened they acted like they cared so much to fix it well here I am1 month later still no middle seatbelt and my car has the manufacture warranty and they still did not want to fix it.. They are so quick to take your money but once something goes wrong with the vehicle all they say is let me see what I can do I will call you back and don't hear back for weeks. I finally went in there to talk to Eddie I talked to Jordan who did everything he could to get me taken care of. Than Eddie decided he wanted to show up as I was leaving and tell me that the best he can do is get me a seat belt from the wrecking yard and pay about 200 dollars for it Excuse me That pissed me off even more. I guess I will contact Attorney General office. Since More
Everyone we worked with at McCurley Mazda was helpful, attentive, and easy to interact with. Both our salesman, Tim, and the finance staff were knowledgeable about the vehicles and helped us feel like we attentive, and easy to interact with. Both our salesman, Tim, and the finance staff were knowledgeable about the vehicles and helped us feel like we made the absolute right decision. More
Everybody was extremely friendly and helpful. They explained every step of the process clearly and were all around amazing! Earl and Jordan were so welcoming and make you feel right at home. They trul explained every step of the process clearly and were all around amazing! Earl and Jordan were so welcoming and make you feel right at home. They truly let you know they care through their actions and attitudes! More
We had a pleasant experience when purchasing our daughters new car. Donny Ballew was very knowledgeable and we came to a fair deal. We plan to be repeat customers. daughters new car. Donny Ballew was very knowledgeable and we came to a fair deal. We plan to be repeat customers. More
Awesome doing business with Cas! He was super helpful, respectful, and straight to the point. I was able to make decisions on my own without any pressure. respectful, and straight to the point. I was able to make decisions on my own without any pressure. More
Everyone that I dealt with at Mazda was great! My salesperson, Donnie, was very friendly and was fantastic to work with. He was very knowledgeable about the features of the model I purchased. salesperson, Donnie, was very friendly and was fantastic to work with. He was very knowledgeable about the features of the model I purchased. More
I have absolutely loved all of my buying experiences with McCurley Mazda! Cas and BJ made buying this CX-30 a very easy decision! They were able to get me exactly what I wanted at the price I wanted to pay. McCurley Mazda! Cas and BJ made buying this CX-30 a very easy decision! They were able to get me exactly what I wanted at the price I wanted to pay. I would highly recommend them to all of my friends and family More
Everyone great. Fortunately you had exactly the car we wanted and sent the extra things to Walla Walla. Great place and Donny was excellent in helping us. wanted and sent the extra things to Walla Walla. Great place and Donny was excellent in helping us. More
Cas helped us buy this car and we struck gold he is such an amazing person. We have bought several cars in the past, but we had never felt so taken care of. Cas made this experience amazing! He actually car an amazing person. We have bought several cars in the past, but we had never felt so taken care of. Cas made this experience amazing! He actually cared for our best interest and needs. The whole McCurley group and company in general take really good care of you all the way to the end. Highly recommended! More