McCluskey Chevrolet

Steve walked up to my daughter and I and asked if he could help us. I was only in the market for a used car, but after working with Steve, I was able to get a New car (2011). This was the first new c could help us. I was only in the market for a used car, but after working with Steve, I was able to get a New car (2011). This was the first new car I have owned. Steve worked so hard to get me the monthly price that I was looking for, as well as a new. Hats off to Steve, I would recommend him to any one. Jo Ann More

BOB BURNETT HAS BEEN MY LONG TIME FRIEND,PLUS SALES AND SERVICE SUPPLIER FOR THE 6 VEHICLES I HAVE PURCHASED OR LEASED SINCE I MOVED TO CINCI IN 1994. HE IS THE BEST ! WHEN HE MOVES DEALERS IF AND WHEN T SERVICE SUPPLIER FOR THE 6 VEHICLES I HAVE PURCHASED OR LEASED SINCE I MOVED TO CINCI IN 1994. HE IS THE BEST ! WHEN HE MOVES DEALERS IF AND WHEN THAT HAPPENS I FOLLOW HIM. I TRUST HIM TO LOOK AFTER MY INTEREST NO MATTER WHAT. BOB MAKES SURE MY VEHICLES ARE SERVICED AS WELL BY HI TOP PEOPLE . BOB INSURES THRU KARL AND LARRY IN SERVICE THAT I GET GREAT SERVICING OF ALL MY VEHICLES. I NOW OWN THREE! I AM WITH YOU BECAUSE OF BOB . I WILL STAY WITH YOU BECAUSE OF BOB. I WILL PURCHASE OR LEASE MY VEHICLES THRU YOU BECAUSE OF BOB BURNETT. More

Bob is a great guy to do business with. Any problems that come up have always been resolved satisfactory when dealing with Bob. This is my first Chevrolet product only because that is the vehicles that Bob s come up have always been resolved satisfactory when dealing with Bob. This is my first Chevrolet product only because that is the vehicles that Bob sells.So far I am very happy with the product but I also know that if there are any issues Bob will take care of me. Pete Garland More

I like with working Karl because he remembers name and always makes me feel welcomed, the pricing is good and and the service follow up is excellent. I have brought vehicles Karl and fix's them the first always makes me feel welcomed, the pricing is good and and the service follow up is excellent. I have brought vehicles Karl and fix's them the first time, when I have to wait he keeps me in the loop so I know how long it is going to be, I have never felt like I was being scammed or taken advantage of with Karl and the Mccluskey service department. More

I have done business with McCluskey Chevrolet for over 25 years. My saleperson, Don Smith is very understanding and knows what I am looking for in a car. He works with me to make sure I am satisified in ev years. My saleperson, Don Smith is very understanding and knows what I am looking for in a car. He works with me to make sure I am satisified in everyway. Paul K. sales manager always is there to make sure the deal is complete and there isn't something else that needs to be done. Terance Turner, Tim Shaw in Service are outstanding and they go that extra mile for your satification. They work with you in everyway to make sure your vehicle is completed in a timely manner. Thanks to everyone who has made my experience outstanding and it has been a pleasure during business with McCluckey Chev. Darryl More

For my recent car lease, Bob explained very well the relationship between decreasing my payment and increasing the residual, so that I could make a good decision. He has always been forthright and hone relationship between decreasing my payment and increasing the residual, so that I could make a good decision. He has always been forthright and honest, so that I feel I can trust what he tells me. More

McCluskey was a pleasure to work with. They handled the details with the insurance company, which made it easy for me. The location was convenient, the people were friendly and helpful, and they did a very details with the insurance company, which made it easy for me. The location was convenient, the people were friendly and helpful, and they did a very nice job repairing my car. It looked like new when we picked it up. It was great that they were open until 7:00 PM most evenings, as that made it easier to get there after work. I would highly recommend them to my family, friends, and co-workers. More

Everyone at McCluskey Chevrolet was friendly and knowledgeable. I had my new car search narrowed to two, and they really did a nice job of selling me on the Traverse. Mark Kennedy was extremely pa knowledgeable. I had my new car search narrowed to two, and they really did a nice job of selling me on the Traverse. Mark Kennedy was extremely patient with me, as this was my first time handling the whole process of buying a car on my own. In the end, I got the car that I wanted, at a price we could both agree on. I felt like I got an honest, fair deal. Plus, I am thrilled with my new car! More

Everything was absolutely great dealing with Chad in the auto body shop. We got sideswiped in a parking lot right before we left for vacation and Chad went above and beyond to accommodate us with a rental auto body shop. We got sideswiped in a parking lot right before we left for vacation and Chad went above and beyond to accommodate us with a rental car and deal with insurance, while multitasking with a limited crew due to the holiday. We have already recommended McClusky and will in the future. Much thanks to Chad Wessendorf and the crew at the body shop, you all truely made a lasting impression! More

This is the second vehicle that I purchased from the dealership. I had a great experience the first time and didn't hesitate to come back when I needed to purchase another vehicle. I visited a lot t dealership. I had a great experience the first time and didn't hesitate to come back when I needed to purchase another vehicle. I visited a lot to look at some of the cars that were advertised on the website and was approached by a sales person; Dennis Hill. He wasn't very knowledgeable about the vehicles in stock and was not friendly or welcoming, he also didn't offer a business card. We discussed the cars that I was interested in and he committed that he would follow up with me in the coming days with updates on pricing, availability and such. I waited several business days and did not hear back from Dennis. I eventually came back to the lot and was unfortunately given to Dennis to work with again. He had no explanation as to why he didn't follow-up with me as discussed in my first visit. We looked at some vehicles together and he was virtually unwilling to help me come up with options to get the vehicle that I was most interested in. His basic message was that I needed to decide on something else or go elsewhere. I had resolved that I should purchase a vehicle from an organization that really wanted my business. A few days later, I received a call from someone in the Finance department, who asked if I had made a purchase or if I was still in the market for a new car. I mentioned that I was still searching but had had a negative experience at the Kings Automall location. She committed to me that if I was open to it, she would set me up with someone who was sure to take care of me. She set an appointment with Rich Heimbrock and I met with him the following day. Rich was extremely pleasant and a great listener. I discussed the vehicle that I was most interested in and what challenges I was facing. There was not a vehicle in the system to match my needs, but he asked that I give him time to find something for me. Over the next few days Rich communicated to me about cars that I may have some interest in. Eventually, he found the exact car I wanted. He was direct and candid about what I needed to do to get into that vehicle and within a few hours I was making a down payment. Rich made me feel important and that he valued my business. After such a great experience with Rich, I was again disappointed upon delivery of the vehicle. The car had been washed on the outside but that it is. The inside was completely dirty and the trunk was even worse. I was very disappointed that after a commitment was made that I would be able to take delivery on the car at a specific time, and in a certain condition. I had to waste most of the following day waiting to have the car detailed. Even after arriving late that day when delivery was promised, the car was still not ready and at another location across town. Rich, again was extremely apologetic and expressed empathy to me. After the car was cleaned up, I began to feel the excitement of having something that I really wanted. Overall, with the exception of my dealings with Rich my experience left a lot to be desired. My first experience with the dealership was great, I purchased a car from Tracy Gracston and had such a good experience that I came directly to the same dealership as soon as I needed a car. After the disappointment of this experience, I would be hesitant to recommend that someone subject themselves to such an experience when trying to purchase a car. More